2/10 - Insatisfatório
1 de out. de 2025
We booked this in July to join 4 other friends . We were meet by the owner and taken to a shabby , dirty hotel as clearly been overbooked for whatever reason. Tbh there were 3 different versions given ( blamed Expedia) and none added up. Told we were lucky to be staying here as he had to pay more, then he left.
A room over noisy main rd, mould in shower, peeling plaster.
He gave us a glass of wine. Told it was free.
No apology.
To be add insult to injury had to go to property we booked to eat breakfast but had to wait outside to be admitted.
Disgusting treatment. If you make a mistake be honest , inform us and let us choose to cancel. If not upgrade and actually pay more.
Be very wary as the owners clearly did not care about us and our stay in pompeii was ruined.

Claire
Claire, viagem com amigos de 2 diárias
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