The Kasih Villas & Spa

The villa compound is infested with mosquitos. The sofa and dinning chairs are dusty and stains. Air-conditioning is not maintain thus it was nosy and can not cool down the room despite the temperature was set at 18 degree Celsius after an hour. The swimming pool was dirty except the bathroom is clean.

It was my first time to Bali. Wanted to spend some leisure time and the days I spent at Kasih Villas were extraordinary! The best service I have ever received! It started all the way from the airport, where one of their staff, Mr Kerdih waited patiently for our arrival and picked us up with a smiling face. Upon reaching the hotel, we were greeted with some refreshing drinks and a great welcome by all front desk staff. As check in was not till 2pm, they even suggested some good places to go and dine while our room was getting ready. Mr Kerdih helped to drop us at a very good restaurant and provided us with their map in case we got lost. When we returned back, Ms Rita led us to our 1-bedroom villa. It was a dreamy place! Ms Rita was a superb cheerful person and guided us perfectly on the villa we were going to stay. The breakfast was personally served to us to our villa. Do try their local Indonesian breakfast dishes. Very nice, spicy and tasty! Spent some good time in the pool as well. Its 1.5 mtres and it would have been great if the pool had a step or a railing for safety purpose. Tons of movies and TV channels to watch! WiFi service was also great. Tried their in house massage service. Really really good as well. No loud noises from surrounding villas. Room service was great too! Every facility was provided. They provided us with mosquito coils which were really useful at night! All the staff do go the extra mile to please all guests. Good job Kasih Villas!