Marriott Executive Apartments Bangkok, Sukhumvit Thonglor, Bangcoc

Absolutely a perfect stay in every way. All staff courteous efficient and helpful.

I stayed there because it was the location of a work conference. However, I absolutely loved it and would stay again, with or without a conference!

Stay was very comfortable till last night. After a long drive back to hotel, I was looking forward to a shower. Unfortunately dirty brown water kept coming out of the shower. It was disgusting. I informed hotel. No reaction, no apologies. In the morning when I complained again, the duty manager said, "thank u for the notice". No apologies, forget about other financial compensation. This is a joke. Most unexpected from a Marriott chain. Ohh, my friends had to change rooms 3 times in 5 days bcoz of bad plumbing issues.

This property is in pristine condition with quality features and appointments. We stayed in a residential apartment, which was of excellent size and quality. But for the negatives of the customer service, I would stay here again. I have a Thai fiancée. During both our short stays the staff were unhelpful and rude to her. On parking her car and approaching staff to validate her parking ticket, she was asked on more than one occasion "which guest she was visiting and would she be long?"(i.e. they assumed she was a paid short time "companion"). When she decided to take a cab alone, staff assisted other hotel guests in preference to her and only arranged a cab when I intervened and complained. Suffice to say these experiences greatly soured our stay. I complained about the treatment of my fiancée but received only verbal apologies from junior desk staff with no subsequent approach from more senior management. In summary, if you are a foreigner with a Thai spouse, de facto, fiancée or girlfriend, unfortunately you may suffer some upset or insult if you stay here due to staff assuming that your partner is a local short time paid companion. Other than that, your experience at this hotel will probably be everything you expect it to be.

Exellent