Embassy Suites Houston Downtown

Great location, awesome view, and the breakfast was delicious.

Great place but the air wasn’t working. Hot all night.

Parking is tricky to figure out. Basically you need to Valet because the attached pay lot is likely to fill up. Its a busy street with little area to park for Valet, so be careful. Otherwise, the hotel is nice, needs better pillows. Staff is professional and courteous. Walking distance to Toyota Center, restaurants and many other places.

The cleaning service was not thorough. Towels were not replaced. Toilet paper was missing. complimentary tea/coffee was not replenished. One of the bath faucet was leaking.

The room and hotel were very nice for the location however the room had air conditioning issues. The front desk sent someone up to look at it and found nothing. Later when we came back from being out for the evening, the room was hot and they offered to switch us rooms on the same floor. Well we couldn’t stay in that room because the room smelled horrible. We were then given another room on another floor but it still had the same air conditioning issues so it was obviously a problem all across the hotel as well. We finished our night but unfortunately it was difficult to sleep very well. Suppose to be getting another night comped at my choosing but we shall see if that happens.