Chula Vista Resort

Went with two children and stayed in the North Tower, we had a room with two queen beds and a balcony. The kids enjoyed the water park. The beds were a bit firm, but other than that everything was good. The last time we stayed here, we had a two bedroom condo, which was much nicer than the room we had this time, but it was fine.

While the resort looked far from being full, they still chose to put us in a building undergoing renos to the smell of paint was pretty overpowering at times. Could not open window because they were resealing the parking lot outside the same building so there was the smell of tar from that. Toilet did not work/flush properly due to an attempted repair using a tie wrap to the flapper chain rather than fixing it properly. Bathroom fan noise was like a taxing plane. Bed sheets too small for the bed.. double size sheets on a queen bed so barely covered the mattress. Room maid kept knocking to clean the room despite our checkout in an hour anyway. Arrived late but 10:30am checkout too early to get proper use of water park (opens at 9am). For late checkout they want $50/hr! Overall, was not impressed; given the pretty location and sparse vacancy at the time, they could have offered a better room with a view that didn't require dragging our luggage from a distant parking lot.

very good

It seemed they weren’t prepared for Memorial Day weekend. A couple rides were closed at the indoor, the activity Pool outside was locked and it was jam packed. Barely any room in the only outside pool. Checking in took a while, which can be tedious when you have small children. The room had poor lighting and bed was ok, you could feel the spring or wired in the bed. Definitely can be updated. Outdoor park hours close very early, at 6, and I’m not sure if it was because the season just started.

The blankets in the villas smell like they haven’t be washed in 6 months.... the towels were so old and worn the bathroom floor wasn’t swept!!!! The bedding needs to be updated immediately....the balconies has bird poop all over the chairs and sitting area.... but it was okay the kids enjoyed the water park