Chula Vista Resort, Wisconsin Dells

I would love to be able to rate this resort fairly, however, when we booked our room, there was no mention that the indoor waterpark was closed for cleaning and wouldn't open until evening after we checked out. We booked through a 3rd party siteI suppose we got what we paid for, but it wasn't even worth that, to be honest. I would go here again, and stay in a nicer room and make sure the indoor waterpark was open so that I could really give a more relevant review. I tried to upgrade our room, but they said I couldn't do that. I thought that was kind of irrational, I wanted to give them more money, but whatever. They did have complimentary passes to a waterpark 20 minutes away, however when we got there, we discovered that the alternative was mostly closed with only a small park to enjoy.

Hotel was clean, room was spacious and comfortable. The water park is nice but the water is freezing- even in the toddler pool!

The building we were assigned to was very far from the restaurants and main hotel...we had to drive everywhere on hotel grounds. Hotel is way too spread out. There was no easy walking paths. The tub/shower was very narrow and water pressure not great.

Our first day there, the indoor pool areas were chilly including the pool water. I told the front desk and they said maintenance would work on it. Second day it was better, but definitely not the 84 degrees they advertise. My wife had goosebumps while swimming indoors. Since the indoor water park is what we were interested in, that is reflected in the score.

Our condo was SO wonderful. Spacious enough for my grandchildren to have all the room they needed to play!