Secrets St. James Montego Bay - Luxury All Inclusive

I spent 2 days in Secrets St James. They didn't clean my room. I went to front desk and people laught of my face and my husband. Josimar discuting with us and didn't resolve my problem. Thomas, the manager, gave us a special dinner and told us when we come back to our room, it will be clean. But, when we came back, the room was a messy. We went to front desk and they didn't call Thomas. I had to shout. After this Thomas came and my husband and I had to do the check out and change the hotel. Terrible attending!

The Resort Hotel is great but if you're traveling alone it is not so much to do !!! For relax it's awesome !

Ótimo hotel, bela localização, e os funcionários são ótimos! Com certeza, eu recomendo.

Price didn't equal what we got. The rooms didn't have much extra space for sitting and relaxing - this area became occupied by suitcases. Drinks were heavy on sugar and light on alcohol. Food was only mediocre. The views were beautiful and the pool water (at least the swim up bar pool) was awesome warm. We had a bad experience with the breakfast egg chef. We cut the line without knowing it (because frankly it was disorganized) and the chef was very rude. Like who needs that on vacation? The lunches available here and there were well done and staffed appropriately. If you are trying to decide where to spend a significant amount of money, I would look somewhere else.

For the price, I would suggest looking elsewhere. The view is lovely but the beach is really not a long beach you can walk on for a period of time. There is sand then rock walls, then sand, etc. The wait staff were extremely friendly and kind, but sometimes this doesn't make up for the sweet, barely-any-alcohol drinks. Unless you go to dinner early, plan to wait in line. The Japanese restaurant is like an assembly line making one feel rushed. I had a much better experience at Secret SilverSands in Cancun. So overall, I say ok but for the money, no.