Riad Youssef

A beautiful riad in an excellent location but customer service is severely lacking. In January there was very little attempt to warm the freeing communal area and we ate a tasty but very pricey meal (our costliest in Morocco at 165 Dh each) in our coats. In the morning, the ambiance at the sparse spread (bread, butter, jam, 1 small pancake) was just as bleak. When we invoked the "the cooked to order breakfast" (promised on the website) a fried egg was grudgingly supplied Our plain room, accessed by steep stairs, with very basic en-suite and maintenance issues, had a welcome heater which made it a more comfortable option. The advertised "indoor pool and spa" were not available. All transactions were carefully calculated to the detriment of the guest (priced in euros and converted at a poor rate).