Hotel Alcyone

Nós tivemos a oportunidade de ficar em 2 quartos diferentes, 1 era super apertado e tinha um pouco de cheiro de cigarro, mas então pedimos para trocar de quarto, o quarto novo (pelo mesmo preço) era completamente diferente, muito maior e a cama era melhor também. O hotel é muito bem localizado, quando se vai à Veneza isso faz muita diferença, principalmente por causa das malas. A internet era ruim, o café da manhã bom, e a vista das gôndolas passando enquanto você toma o desjejum é incrível.

Por ser enquadrado como hotel 3 estrelas deixa muito a desejar... atendimento na recepção ruim, cama péssima, chuveiro e TV com problema, muito pequeno o quarto e com muito barulho (baixa isolação acústica). Quarto todo revestido de cadê e forró de tecido nas paredes, o que talvez foi uma tentativa de amenizar o barulho entre os quartos mas acabou dificultando na questão limpeza além de deizar o ambiente muito carregado.

Fiquei quase 2 horas discutindo para conseguir entrar na habitação. O sr dizia que o hotel já estava cheio, porém eu já tinha feito reserva e também pagamento via aplicativo. Cafe da manhã uma ragazza, bruta, dizia que tínhamos que comer rápido e sair da mesa pois tinha poucas mesas para a quantidade de pessoas.

Rooms were a little on the small side but we knew this before booking. Only 2 pillow for the bed which was quite uncomfortable. No iron which was slightly disappointing. Location great, standard continental breakfast. Overall myself and my wife enjoyed our stay.

Location of the hotel was excellent - 3 minutes from Rialto bridge and waterbus stops and easily walkable to San Marco and the train station. Great area with bars, restaurants and cafes plus great shops. Staff were friendly and spoke good English and they let us store our bags at the hotel on check Our day. The morning buffet breakfast was great. Good information offered for tours and activities if required. The room was very dingy with basically no natural light, and was quite dirty on check in with a squished mosquito on the bathroom wall, stains on the fabric walls and a very fusty smell in the room. The squished mosquito remained on the wall until check out despite the room being cleaned twice. Overall at almost £100 a night and outside of peak season I was a little disappointed by the standard, though it should be ok if you don’t plan to spend any time in the room.

Location great. Breakfast, too. Lack of room internet when internet was noted a minus. Rooms a bit shabby. Kitchen staff woman excellent.

Good location, between grand canal & St Marks square. Small room but we were hardly in the room because Venice is magical.

Location is terrible. can't find it. even local cannot find the location. I spend 2 hours to find the location. Room is tiny like a match box. Cannot even open a bag. No help provided by staff to bring luggage upstairs.

Charming and perfectly located near Piazza San Marco.