BelAire Bangkok Sukhumvit

Well not a good start when I sent 2 messages asking for directions and received nothing back. Check in was easy, and the room was ok. Curtains were stained but it didn't affect the trip. wifi was a pain at times as you had to keep logging in. Breakfast was ok, and you had to fill out a sheet to order your type of eggs and also bacon. The staff at the front desk were cheery as the the security/doorman. However I think the room staff need to cheer up a bit. Twice i greeted them with Sawadee Ka and was ignored. Quite unusual I must say. It states it is a 4 star Hotel, but I would rate it as a 3 star Hotel. Overall, decent place and location with plenty shops and Restaurants beside it.

We stayed here for two nights in April during Songkran. Hotel is very good and has all you need. Service and rooms were very good, restaurant and bar reasonably priced. For the price we paid it was excellent overall. Only slight negatives were pool area which looked ready for a makeover and lobby bar often had nobody serving. Didn't affect our stay though.

I booked 2 rooms for a family, 3 adults and 3 kids. We arrived @9:30pm and they didnt have rooms for us so wanted to locate us in 2 dif floors. Reservation was done 3 month prior our arrival and required connected rooms or next ones, it was confirmed 10 weeks prior the date. We had to wait for 40 minutes up to she gave us a room. Very unhappy. The pool is just ok, and after 2 pm there’s no sun at all.

The staff was very nice and helpful! Delicious breakfast! Even though the room was very clean, the condition was not satisfactory and didn't meet our expectations.

Pictures can be deceiving. We booked three rooms and two were not ready till 2-2.5 hrs after check in time. The lobby was decent but the rooms really need some keeping up. Our ac leaked the first night. They came fixed the ac unit but their was still an odor in the room from the carpet after being soaked in water for so long. The sewage smell was beyond believable. Yes the staff were very accommodating though. Called front desk and demanded a new room. Within 30 mins, they got a new room. Yes it was slightly better but still, I was pretty much done with the hotel. The staff in the other hand though were fantastic. Very nice and helpful. They helped us get the best taxi rate and provided tips while traveling around the area. So with that being said, I would recommend booking somewhere else. Until they fix up the rooms, I dont think I would stay here again.