Hotel Vis

Really dated hotel, need to be freshing up

On arrival we found the car parking to be extremely limited, about 6 spaces onsite and the nearest offsite area a free for all with neighbouring hotels. There is parking at the bottom of the hill, but isn't satisfactory when pouring with rain. The man who greeted us was great though and helped us to our room. The room was good on the face of it and the view was really good, the problem was a leak in the bathroom which we ignored on the first day as we thought it might be due to the excessive rain. We did report this the following day though because it was obvious it was a leak. It was cleaned up but not repaired. The next day the same procedure a different person at reception but the same result. That evening another complaint about the leak and feeling fed up with the failure to resolve the matter, I was told aggressively it was not me that dealt with it (obvious because he had not been there the previous times) but he would get it seen to. This time the result was no repair and no clean up. They did not have the part to fix it but it would be fixed the next day which was of no use to us as we were leaving the next morning. The next morning at check out no apology, just a promise it would be fixed that day, which we have no means of checking and is of no use to us. In addition they overcharged us since the price quoted included taxes and fees but tourist taxes were added. Now a mention for the restaurant whose staff were excellent and the food very good but a little same

1. Rude receptionists. 2. No elevator 3. No Porters 4. No beach towels. 5. Had to pay for lounge chairs.

I made the reservation months before my stay and requested and paid for an ocean view. I got a room with an ocean view on the first floor with 4 very tall trees in the front which totally blocked the ocean view. The staff looks way over stressed and it is hard to get the attention you think you will be getting. I was in line in front of a couple at the reception desk and when the older Male receptionist finished with them and I was ready to ask my question. He saw a big group come in to register and told me I had to get behind ALL OF THEM to ask my question because he had too many things to do. I just left. There is no elevator and you have to carry your own luggage, which I was not aware of. Would I go back to this place again? NO....I felt I was paying way too much for what I got.