Best Western The Inn At The Fairgrounds, Syracuse, Estados Unidos

Hotel was very quiet and it was full. Our room needed some attention. Closet doors off track and stuck. Headboard damaged. Bedding nice, pillows need to be replaced. Staff very nice

The hotel was very nice and convenient for our activity. We thoroughly enjoyed the restaurant, Danielle's Steak house, it was excellent. If I go to Syracuse again I would stay at the hotel and go to the restaurant again!!!

Hotel was very nice. Fantastic restaurant (steak house) on premises. Super service.

Stayed for 1 night on business with a colleague. The check-in didn't go very smoothly as the receptionist could not find our 2nd booking. I booked them both with my credit card, so i figured they were both under my name, but the other booking was under my colleague's name. The receptionist didn't think to ask this, so we spent a good ten minutes just waiting for him to figure out a solution before we brought up the possibility. I think this is something he should have known to ask. I also felt bad for the people calling in because he left two people on hold for at least 10 minutes. My room was clean and comfortable once I finally got checked in. When my colleague went to her room, it had not been cleaned, so she had to come back and get switched to another room. Then in the morning the TV was not working in the breakfast area, and the internet was not working when i went to check my email at the business center. The price for this hotel was very reasonable, but the service wasn't that great. I don't think I'll be back again.

I believe in giving the benefit of the doubt, but this hotel doesn't deserve it. We were checked in before the cleaning people cleaned our room (they never actually cleaned it during our entire stay). The bathroom was disgusting and there were stains on the sheets. The surfaces were still dirty, too. We both woke up with massive welts from BED BUGS (confirmed by the urgent care center in Syracuse) and we are still itchy 2 days later. We had to throw away all of our belongings that we brought with us. The noise was unbearable and even after 4 attempts to reach the front desk, no employee helped us. The WiFi was awful and made preparing for our job interviews difficult. The only good part of the stay was getting in our car to go home. Don't even bother saving money- spend it on a cleaner facility elsewhere.