2/10
Worst hotel experiance ive had my entire life. Sheets smelt like mildew... toilet wouldnt flush and overflowed 2 times. Shower went from scalding hot to freezing cold every 3 minutes. Spoke to the manager the night i checked in... but when i was supposed to get a call from the manager the next morning.... nothing... she had.no clue. I was feeling a bit better when she said they were going to refund my stay... but it has been 2 weeks now with NO refund. Ive tried calling them at least 50 times and nobody answers the phone... ever. I have called their help line and have turned in multiple help tickets with NO response. The help desk has said.they to have tried.calling the front.desk with.NO response. Very very.very disappointed with this hotel and horrible experience. Avoid this nightmare hotel at all cost....
Mike
Viagem em família de 1 diária