Holiday Inn Express Chicago - Schaumburg, Schaumburg

We stayed for a wedding that we attended. The hotel was close to the ceremony and to the reception. The hotel was very close to Woodfield shopping mall and other strip malls that were even closer. We had time to get our hair done and be back to the hotel with plenty of time to get ready for the wedding. The room was clean and the cleaning staff did a great job during our stay. The handicap accessible bathroom was great and allowed us to better take care of our daughters needs. The breakfast in the morning was delicious and the fresh 24 hour coffee was definitely appreciated

The beds were very comfortable, the rooms were very clean. The breakfast was good with a variety of things to choose from.

Very pleasant staff. The door to the room was difficult to open. The desk staff had to show us how and said it sticks. We had to double check to make sure it closed and the bathroom door would not close. New beds were being delivered. My confirmation said checkout was noon. This was not accurate. We were able to checkout at 11:30. We would stay again. Oh and the final price was $1 more but they corrected it.

Had rang and asked about free shuttle, as was important to choosing a particular Hotel for Convention Centre but was NOT told it wasn't available at weekends. Disappointed as had to book Taxi

I booked a room for 2 adults with double occupancy and arrived to have a room with 1 king bed. Our keys didn't work at first, the door stuck each time we eventually got the door open and there were no other rooms available. My hotel confirmation indicated a room with 2 double beds. The person working behind the desk was trying his best to keep up with the chaos of the night as we were not the only ones to arrive at the hotel with accommodation problems like that. Several customers' keys were not working and there were other problems occurring. My friend and I were not happy that we had to share a bed for our 2 night stay but the hotel was sold out. Were not accommodated in any way for this inconvenience. Im not sure I would use this site to book a hotel again.