Best Western Plus Los Espanoles - Santiago

Detestei. O hotel é para pernoite. Marquei seis dias e não gostei. Procurava ficar o maior tempo na rua, inclusive deitada na grama das praças, como é hábito dos Chilenos, já que o quarto (suite jamais) além de apertado era uma sauna. Puseram-me do lado do sol da tarde. No período que lá fiquei a temperatura oscilou entre 30 e 32 graus.O ar condicionado […] não dava conta. O Hotel é velho e os carpetes exalam poeira. O banheiro tinha uma janela imensa, sem insufilm com sol direto em cima da bancada da pia, o que danificou parte dos meus produtos de higiene. Por falar em higiene o banheiro não tem bidê nem ducha higiênica. Sauna e sala de ginástica disseram que não tinha, apesar de constar da descrição das "facilities" do hotel. Dizem estarem solidários com os movimentos ecológicos, dando-nos a opção de não trocar as toalhas todos os dias com intuito de colaborar com o meio ambiente, entretanto, para que se tenha a água em temperatura ideal para o banho é necessário abrir a torneira 10 minutos antes e deixar a agua rolar. Uma contradição. Refeições e bebidas mais caras do que a média dos excelentes restaurantes de Santiago. Por fim apesar de saber que o hotel não tinha elevador fiquei pasma quando designaram uma moça para carregar nossas malas enquanto na recepção havia 3 homens. Detalhe, me puseram no 4o andar. É lógico que não deixamos a moça carregar. Há de se esclarecer que paguei tarifa normal, sem qualquer desconto. Quase estragou meu passeio. A localização é boa e esta foi a parte boa do Hotel. Ler mais

Hotel bom e bem localizado porém a banheira é muito alta e escorregadia. Todos nós (um grupo de 7 pessoas), comentamos que quase caímos ao sair da banheira. MUITO CUIDADO!!!!!!!!

Excelente atendimento, cortesia e educacao. Hotel super aconchegante e muito bom cafe da manha, relacao custo-beneficio muito boa

The hotel over the river from the CBD and situated in quiet streets close to the Botanical gardens,golf course and zoo.The nearest train station is about 500 metres away.The rooms are large and spotless and the daily breakfast very good.The staff were very friendly,but then again everyone in Chile is friendly.

Well-located (about 6 blocks from the Los Leones Metro stop) and in a very nice neighborhood. Helpful staff and clean/comfortable facilities.

Very well, you get what you paid for, some areas may need remodeling soon, but VERY clean. would stay there again.

Quiet, restful location! Four blocks to the metro through an interesting area. Two blocks from a wonderful sculpture park that was well worth a visit. Staff helpful, very nice breakfast and had internet access.

Could use a cleaner bathroom and overall maintenance, but the location, service and price of this hotel are good. Be sure to call them up or use only official taxi rides inside the airport.

great room for the money, small boutique hotel in good quiet area. Very friendly ,helpful staff, good breakfast.

This hotel is in a nice location. Easy to get to the metro which is cheap, efficient, fast and safe. If only our underground in London was as good . The staff at the hotel were very nice and helpful. The rooms are comfortable and clean but need updating. Very good breakfast included, a lot more than the usual continental breakfast you receive. A definate […] yes for Los Espanoles. Ler mais

Actually stayed here twice, 1 week apart. Very friendly front desk, helpful advice for activities around Santiago. Hired a driver thru the hotel to take us to Concho y Toro and the airport. Good breakfast, lunch and dinner. Good room for the price.

Other than the restroom being dirty and with a "Sanitized " sign, all is good. Location, service, rooms, etc.

great location, at a good price

From our arrival on 4 FEB 09, we were not only welcomes by Juan the desk manager but helped with maps, directions and advice. Our room was clean and comfortable and the hotel offers free internet for both email and trip research. The hotel is located in a quiet neighborhood only a 10 minute walk from the restarurqant and shopping area of Providencia […] across the river. THe evening desk manager, Hector, helped us with not only restaurant reservations but also personall got our flight boarding passes for our trip to Easter Island. He arranged for a car to get us to the airport and double-checked flight times...There was a delay and we were able to have breakfast before leaving. The free breakfast buffet was typical and adequate to our needs. We would stay at this nice hotel again! Ler mais

I have stayed before in another highly rated hotel nearby. Los Espanoles had larger rooms, nice dining room service for breakfast and dinner, and free wi-fi. Would definitely stay there again.

Staff were very friendly and helpful. It was a plus that front desk people were fluent in English. We like the residential neighborhood and could walk to restaurants and metro station.

Este hóspede não deixou qualquer comentário.