Plaza on the River - Londres

Ficamos muito satisfeitos com a hospedagem no Plaza on the river em Londres. Recomendamos este hotel e com certeza voltariamos a ficar.

Hotel staff was friendly and helpful; I arrived early and they had my room ready within 15 minutes. My room (with a spectacular view of Parliament, Big Ben, and the London Eye) was really without compare -- a friend from London said "wow, I didn't know London could look like this." Comfortable bed and furniture, lovely bathroom, lots of room to relax […] in -- including a private balcony overlooking the river, a true rarity in London. Room was well equipped with electronics/radio (with iPod doc)/tvs) -- made it easy to feel at home. It was also great to have a kitchen and laundry in the room. Hotel included lots of nice touches that showed thoughtful service -- pillow chocolates, coffee/tea supplies in the room (plus cookies), candles/a lantern for the balcony (very romantic), bottled water in the room, luxury toiletries, robes and slippers, and soap for the laundry/kitchen etc. Housekeeping cleaned and checked the room several times during the day, so it was always in good condition. Roomservice was fast and helpful, food was very good and good selection. Hotel is a quick walk across the river to parliament and nearby sites, as well as good restaurants and shopping (plus there are always taxis outside). The quiet location is actually a plus -- makes enjoying the view more relaxing!! A wonderful London find. Five star quality at a competitive price. Was good for a romantic weekend, but would would be equally equally great for business and family travel. Leia mais

TERRIBLE CHECK IN EXPERIENCE, CANNOT UNDERSTAND HOW THIS CAN BE RATED A 4 STAR HOTEL !

Plaza on the River is an excellent hotel choice if you like a bit of quiet, but still want to be close to Houses of Parliament, Big Ben, London Eye, etc. It's walking distance to all these things or a 5 minute cab ride. Superb, quiet and understated service, an excellent breakfast buffet and a busy, very pleasant lounge that stays open well into the […] night. I saw a couple of poor reviews below. Being in London already, I walked into the hotel and reviewed room before booking. I was impressed by both the unit I saw on a lower level and the unit I reserved on an upper floor. I love the corridor carpets - woven with poetry into them! Leia mais

Where to start? First: The hotel advertises flexible check-in times. When we arrived from JFK they told us it could be as late as 2PM before we could check-in. Travelling with two younger children, we had hoped to be able to nap when we got there. We were not allowed to even wait wait in a foyer that was off to the side and rest as it might be offensive […] to guests checking out. We were rudely asked to leave and come back hours later. Mind you, our body time was about 4am and we had no real sleep due to flying overnight. Second: We were put in a room that was at the back of the hotel. We soon discovered that it is about 30 feet from SEVERAL train tracks. The windows are NOT sound proof and we heard every train ALL night long. Third: It was at least 3/4 of a mile and a mile from the two closest Tube/Train stations. We walked far everywhere we went. Fourth: No restaraunts near the hotel except for the hotel's own asian restaraunt. Fifth: There was no one there at check out time at the desk and had to walk across the hall to the adjoining hotel to check out. I work for a major airline and stay in international hotels all the time. This hotel was incredibley disappointing. I felt terrible for my children as this was the first time they had ever been to an european destination. Leia mais

This hotel was great. Granted, we ended up paying a little more for an upgraded room (wanted a view), but when we opened the door and all we saw was Big Ben and Parliament out of the floor to ceiling window, how can you complain. Our suite had a balcany overlooking the river, a small kitchen area and a washer. The staff was friendly and helpful. I would […] highly recommend this hotel, and will stay there next time we are in London....but do get the upgrade, it's worth it. Leia mais

Having a one bedroomed studio made travelling with a 10 year old much easier. We had a spacious bedroom and then a bed made up in the lounge area. Handy little kitchen area too and a lovely bathroom.

We were thrilled with this hotel. We were treated like royalty. The apartment was luxurious and spacious and the view was amazing of Big Ben and Westminster. We loved the restaurant Chino's and the prices were very reasonable and the food was delicious. Can't say enough good things about this hotel.

We had a lovely experience at the Plaza on the River. The rooms are very clean and spacious, and the beds were extremely comfortable. The location is a bit out of the way for some sights (it's close to the London Eye), but public transit is wonderful so it wasn't an issue for us. The rooms are equipped with a kitchen and laundry, and there is a great […] market next door that is open late. Room service was better than expected and came quickly and everyone was extremely polite. We had a view of the Thames--but looking the opposite direction from all of the attractions (like Big Ben and parliament)--if you care about such things, you'll want to be sure to make a request. We definitely had four star treatment (and we paid three star prices, so we were pleased), but if you are looking for a five star place, you might be disappointed. The small details that make a place five star just aren't there. The staff are eager and friendly, but just don't seem to have the experience or training that you expect in a five star hotel. For example, our rooms weren't ready when we arrived, and the desk attendant seemed surprised that we wanted our luggage held while we went for a walk. The concierge took them and didn't give us a claim check, insisting that we didn't need one. Then when we returned we were chastised by the person on duty for leaving our bags without a claim check. In any event, given the price we paid, we weren't at all bothered by such details, and had a lovely stay. The pictures on the website are very accurate representations of the rooms. Leia mais

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The room was filthy, from the toilet, curtains, floors, cutlery, carpets, lift, towel, desk, etc etc etc. Very dirty and not nice at all, situated right next to the railway line, so forget about sleeping if you don't have the best available suite!! The two concierge and doormen that I dealt with, are so unfriendly, inpolite and just plain rude. The […] housekeeping staff that I dealt with, don't really speak English. I will not stay at this hotel again! Leia mais

We arrived late and were checked in to a room with broken floor and soiled carpet. The whole room was stuffy and the vent only sent out warm air that has strange smell. When I opened the window to ventilated, the noise of train blasted in. The train only stopped running shortly somewhere between 2 am to 5 am. The sleeping sofa mattress is only 1.25 […] inches thick and lump down without people on it. We were told that the A/C was off because hotel is in winter mode. Although I have made the confirmation about our stay, they told us that b/c we arrived late that our room had been assigned to other people and the night manager assured us that they will have better room for us tomorrow. However, when we talked to them the next day, the day manager told us that because of the room type we paid, they cannot changed our room and the night manager told her that in no way they could change our room. My husband were willing to pay for an upgrade, but the manager said that they have new customers checking in and some have been with they for a while. In other words, they have room but they just won't give us. We spent over a thousand dollars and pre-paid a month ago for this vacation. But the staff that we dealt with were rude and the room was not up to a 4 star standard. Also, words of caution, their swimming facility is off-site if you may use that feature. After suffering from 3 nights of lost sleep in that room, with my red eyes and a look of a daemon, I got my wish and have a better room from different staff and manager. This time, (different) manager on duty and staff are extremely courteous and sympathetic. The room, different from previous one, are clean and with a view. Even the A/C is off, the vent sent out cool clean air. They knew the sleeping sofa was broken, therefore, 2 cots were sent in, which is superior better than the sleeping sofa in the old room. Overall, I would not risk a chance to stay in this hotel. Not only for the unstable quality of the room and staf Leia mais

good location with stunning evening views.

We spent 5 days in March for Spring Break. This hotel was a very good value as we had two teenagers and needed space. The kitchenette worked well. Having the ability to do laundry and eat in was a big plus. A living area, master bedroom, and very large bathroom made for comfortable arrangements. The staff was helpful and responsive, but had difficulty […] when it came to actually being able to solve problems - such as our only real complaint - the carpet in the master was filthy. We were informed that hotel management has it steam cleaned once per month - we would recommend they inspect each unit and determine a more appropriate schedule - more for some, less for others. All in all, we would definitely stay at this location again - just a short walk to the tube (6-7 mins). If you have a tube pass, there is a bus stop right in front of the hotel (runs about ever 5-10 mins). While most people do not head southeast of the hotel, there are some neat areas with good pubs close by as well as decent restaurants and take out pizza. Leia mais

Vi var her med kidsa en helg. Vi ble mottat med åpne armer bokstavelig talt, gratis sjampis under innsjekkingen og hjelp med bagasje og babysenger og gave til 2åringen, dette ga oss et posetivt møte med hotelet. Flott beliggenhet, flott leglighet, stille, fantastisk utsikt, barnevennlig og super hyggelige og service innstile annsatte som sto på pinne […] for deg hele døgnet gjorde dette oppholdet perfekt. VI kommer definitivt tilbake og vi anbefaler på det varmeste. Leia mais

L'hotel è in ottima posizione,sulla riva del Tamigi e praticamente di fronte a Houses of Parliament ed a 10 minuti a piedi da Westminster Abbey e Big Ben. La fermata metro non è vicinissima ( circa 800 m.), ma si possono raggiungere i principali monumenti a piedi, davanti all'hotel passano ,inoltre, dei bus.L'hotel ha un parcheggio a pagamento. Il personale […] dell'hotel è gentilissimo e molto disponibile.L'hotel ha sia camere che appartamentini. Avevamo un monolocale per tre persone , bellissimo,ben arredato e pulitissimo: cucina con frigor, lavastoviglie e lavasciuga,macchina per caffè espresso ed ogni mattina venivano fornite gratuitamente cialde per caffè,acqua(Voss!),cioccolata,biscottini.Al nostro arrivo ci è stato offerto un flute di champagne. L'unica cosa negativa era la vista interna della camera (cosa che sapevamo; l'hotel ha camere con meravigliosa vista sul Tamigi ,ma costavano molto di più). Ringraziamo di cuore la gestione ed il personale per l'ottimo trattamento avuto. Consigliamo vivamente questo hotel e, se potete(per le camere doppie credo sia più facile) chiedete una camera con vista sul Tamigi verso House of Parliament. Leia mais

Estábamos en un estudio para dos adultos y un niño, para mi es suficiente el espacio. Una cama matrimonio grande y un sofá cama desplegable. La cocina totalmente equipada que te permitía hacer la cena y desayuno ( hay una cafetera nespresso con pastillas cada mañana !!! ) . Lavavajillas y lavadora ..El servicio muy bueno , no tuve problemas con el idioma […] habia una recepcionista española , Sofia, que nos ayudó muchísimo. La estación de metro Vauxal a 10 minutos a pie , pero delante se coge el autobús 77 que te lleva directamente hacia allí y hacia Waterloo donde está el London eye . En fin tengo claro que si vuelvo a Londres que espero volver , repetiría ... Un único punto negativo que ya comenté en el Hotel : Hay un montón de canales de TV y ninguna en español !!! Leia mais

Tja, grundsätzlich waren wir zufrieden, 5 Sterne wie an der Rezeption werden es nicht gerade sein, das Personal ist teilweise offenbar nicht aus der Gastronomie ( :-o ). Wichtig: Ein Zimmer mit Flußblick heißt NICHT, daß man Westminster Palace vom Zimmer aus sieht (eher eine öde Überraschung), Frühstück am Zimmer ist absolut NICHT ratsam. Alles in allem […] aber war es ok, ob es das geforderte Geld wert ist, bin ich mir auch nicht wirklich sicher. Die Küche (Abendessen) war wirklich ausgezeichnet, Weine gibts in Österreich bessere, das Frühstück war ok. Leia mais

God service ! Stort rom, også til 3 personer som vi var. Hotellets beliggenhet var helt topp ift. severdigheter.

Det beste hotellet vi har bodd på i London, og servicen var upåklagelig. Flott hotellbar, restaurant med meget god mat, nydelige & store rom og perfekt service. Må oppleves. Vi skal tilbake. Hilsen familie på fire.

Vi Var to voksne og to barn som hadde 4 gode netter på hotellet. Fint og reint. Nært til London Eye og byen ellers uten å være midt i sentrum. Kjekt med Thamesen rett utenfor. Kanskje mest fantastisk var fassilitetene med kjøkkenkroken. Vi spiste frokost på rommet og syntes det var veldig greit.

Fine lokaler, hyggelige og behjelpelige ansatte. Men champagneglassene på rommet var en smule skittene, og alt så ut til å koste penger i tillegg til romkostnaden. Som de fleste TVkanalene, minibaren var veldig dyr o.l

Hôtel moderne et confortable, et bien situé. Excellent rapport qualité-prix (qui plus est, une suite nous a été donnée à la place d'une chambre normale sans supplément). Petit-déjeuner super. Personnel très aimable.

Store gode rom med bra standard. Ventilasjonsanlegget fungere ikke som det bør. Rommene var som badstuer, varme og fuktige. Og matos fra restauranten i 1. etasje var plagsom i 10. etasje. Betjeningen bad oss lufte, men det høye støynivå fra jernbanen utenfor, gjorde det umulig å sove. Vi syntes også 45 minutters venting i hotell baren for å få frokost […] var litt i overkant. Hotellets restauranten hadde nydelig mat og god service. Leia mais

Das Hotel liegt günstig zur U-Bahnstation Vauxhall, von wo auch viele Buslinien starten. Auch für Familien sehr empfehlenswert. Einziger Nachteil: Es gibt keine kleineren Lokalitäten unweit des Hotels. Daher für Pub und Szenelokale in der Innenstadt bleiben oder im sehr guten Hotelrestaurant speisen.