Cape Point Hotel - West Yarmouth

Great family hotel. We enjoyed the indoor pool and the room was clean and very affordable. We had a good breakfast before we checked out at the hotel cafe.

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We stayed here this past weekend and LOVED it! We always stay here and for good reason. It is clean, convenient and the staff is wonderful! When we got to our first assigned room (Rm 129), it was obvious that some MORON had smoked in the room because within 30 seconds I was all stuffed up. I called the front desk and they IMMEDIATELY placed us in another […] room (Rm 147) which was fine. The employees at the Cape Point go out of their way to make our stay as perfect as possible and always have. Thanks to Eileen at the front desk and Jeff in the lounge for making it another great weekend!! Leia mais

We ended up having to stay an extra night. They made us change rooms which we were fine with. The room for the second night was very bad. Tub wouldn't drain, smell of aftershave on the pillow, heater did not maintain temperature. If we had stayed in the original room would have rated it 5. Room 118 was fine, room 120 was the bad one. Told the front […] desk problems and filled out the survey. I would have expected that they would have at least email me to apologize, I've heard nothing. Bartender was excellent, very personable. Breakfast very good. Leia mais

Needed a place to stay for business on cape cod and the hotel was gracious. Very comfortable and clean.

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Since it was Christmas Eve, I was told at the desk there would be no maid service. I would have liked to know this ahead of time. The front desk person was very pleasant. I was glad there was an iron and ironing board in my room. For the price I would recommend this place.

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The hotel was very accommodating and the price was perfect ! The reception we received upon check in was very professional and courteous. Our room was clean and comfy. The hotel also has a little cafe that serves breakfast for a good price. Our food was made quickly and tasted great. The portions were large and our waitress was very nice.I will definitely […] stay here again next time we are in the area. Leia mais

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The check in was fast and the room updated and clean. It was nice having a bar and restaurant in the hotel. Only complaint was the water in the pool and hot tub was grayish in color therefore I chose not to use the hot tub which I had been looking forward to.

We had a problem last time we stayed there.Inlaws room had no heat.Maintence took to long to fix the problem.I don't think we will stay there another time.

Very helpful and pleasant personel. Amenities we didn't need, like the pool, and some that would have been nice, such as a microwave, a light over the mirror, and an on-site restaurant that was open for breakfast-type food, or any food, all day. We would have preferred a less expensive room with no pool access.

Hotel advertises wi-fi in all rooms. Had to go out to second floor lobby to access wi-fi Dirty towel in bathroom upon arrival. Receptionist with an 'attitude' upon arrival Overall - not too happy

Hotel and room were very clean only complaint would be that the towels could be bigger and our maid never left us and kleenex fort the room. Would stay again on our next trip next year.

Found the hotel comfortable, but with older carpeting, walls and ceilings. Ceilings were low with ceiling tiles. Especially in the bathroom. Beds were clean and comfortable. 1st floor rooms, on the backside, opened via sliders to a grassy yard with chairs. Could be nice for sitting outdoors, but could hear other guests from our room if they were outside […] and talking loudly. The indoor pool area was very large and clean. Although we didn't use it, it looked very inviting. The hotel had a cafe where you could order breakfast for a fee. The selection was very good and the food was good as well. All in all it was a good stay. Just could use a little updating in the hallways and rooms. Leia mais

i would recomend it but only inconvience is no coffee pot or microwave. and think bar can stay open little longer

Stayed three nights. DO NOT consider staying on the weekend even if you get a great deal on the room price - at least not if you value your sleep. Management seems incapable of setting a quality standard for guest behaviour and for enforcing any regulations. Our first two nights were uneventful but the third night (Friday) was a disaster. On the level […] below my room (this being the first floor with access to the parking lot), approximately 25 males (ages from 25 to 50) held another open sliding door room and tailgate party from approximately 8:00 pm until 3:30 am. They were loud, obnoxious and into four letter "friend getting" language. When I contacted the main desk the night staff seemed unshaken. Nothing of significance was done about this party except someone must have asked the party types to be less noisy. This was around 2:00 am. Shortly after 2:10 am, the party resumed. In the morning bottles were scattered about the parking lot and empty beer cans had been placed on the the top of several cars. When I went to the main desk to sort out this mess, several very irate folks were ahead of me, busily "tuning up" the day manager. This was a shame since the breakfast dining room staff were excellent and the breakfast menu both tasty and very reasonable priced. The room itself was more than adequate with a large parking lot. The housekeeping staff seems to do some very decent work and needs to be commended. Conclusion: -Look for another place to consider as this hotel is quite large, quite unsupervised and in need of management needing to train the front desk staff (who seemed far more interested in working on classroom homework and reading items on the internet). Don't expect a great deal of help from the front desk staff. -What we have is a good example of the "rot" being at the top with housekeeping and dining room staff shoring up the deficiencies. Leia mais

Even though it is an older hotel, it was clean and comfortable. Friendly people at the front desk, housekeeper was cheerful and the bartender in the lounge was very personable. Definitely would stay here again due to the friendliness and cleanliness of the hotel.

Desk staff impatient and snappy Quoted out of date ferry info but had info on competition company Never had beverage or bathroom glAsses or enough towels Room very clean annd good location

The hallways smelled strongly of mold & the sides of the pool were covered with slime. The equipment I tried to use at the "gym" was either wobbly or out of order. My husbands head almost touched the ceiling when he got on the Eliptical. You also had to go to the front desk and exchange your key for a different key to use the gym. There was dust all […] over in the room that looked like it had been there since the place was built, which judging from the decor, was sometime in the late 70's or early 80's. The bathroom door would barely close, due to the rusty hinges and how swollen it was from the moisture. The walls were so thin that I could hear snoring coming from other rooms. This is what I would expect from a cheap hotel, not for what we paid to stay there. It's very disappointing how much you have to spend to stay in a decent hotel on the the cape. You could fly to Vegas and many other beautiful places, and even with air fair & an extremely nice hotel combined....spend much less than you have to spend to stay at a dump on the Cape. This is very disappointing!!!!!! Leia mais

Cape Point Hotel was everything I needed it to be. We stayed for one night. The beds were very comfortable - not too hard, not too soft. The room was clean, with a mini fridge and safe. Our room even had access to a grassy back yard with patio chairs. I would definitely stay here again for an affordable room. It's perfect if you need a place to stay […] and don't want to spend all your time in the hotel. Leia mais

For the price, the Cape Point had nice features and good central location. We spent most of the day in the large pool and hot tub during Tropical Storm Irene. However, when the power did not fully return after a few days, I had to request that we be moved to a room that had lights. No one seemed to care that there was no hot water. There was one microwave […] oven in the lobby for guests to use, but the outlet it was plugged into did not work, and they would not move it. I cancelled the last 2 days of my 6-day stay and went elsewhere. Leia mais

We had a great experience at this hotel. It was clean and very reasonably priced. The indoor pool was great and my young girls loved it. It has a kiddie pool as well. The service was very good and they were very accomodating when we changed our dates due to an impending hurricane! Great location to many good restaurants and beaches (seagull beach is […] awesome). Definitely coming back again! Leia mais

Nice hotel, just doesn't seem like cleaning is their top priority. There was green mold in the pool area, ants in our room(which was really gross) and dirty carpets. When I told the desk person about the ants she just gave me a dirty look. I wouldn't go back unless it was free. Way too overpriced anyhow. They do have a nice coy pond inside.

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Great hotel, especially for kids. Both indoor and outdoor pools are well taken care of. The cafe was wonderful, great breakfasts at great speed and affordable prices. Connie, Heather and the other staff in the Cafe are fun to chat with as are the girls on the front desk. Everyone here seems to be very happy with their jobs. We'll be back!!!!

very friendly and nice pool, hot tub, and sauna....hotel was very nice.

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Came to the cape for my first time with my husband and just randomly picked this hotel. It was decently priced and room was clean and comfortable. Nothing amazing but did have indoor and outdoor pool. Only complaint is the pool temp was a bit too warm for my liking.....Also had hot tub:)

I recommend this hotel as long as you are only using room as somewhere to sleep and not somewhere where you spend a lot of time in room. The property could certainly use a makeover. The carpet in the room just felt dirty and old. On a positive note - it was centrally located to everywhere we wanted to go on Cape. We were only there to come back to sleep. […] I didn't check out the pool or any other areas which could have been nicer than rooms. Leia mais

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Staff very friendly,clean facilities, nice pool.

Very nice hotel, for it's price.

Cape Point was a very nice place, but I was disappointed they did not have a laundry for guest.

Loved the hotel. Two large pools, one outside, one inside and a large hot tub. Also has a 6 inch pool for little kids. Location in mid-cape was convenient. Loved the area. Loved Skipper's restaurant recommended to us by the hotel and the ocean beach across the street. Will definitely stay here again. Reasonable rate. Good Value. thank you.

Friendly staff, goog value for money, clean rooms altough hotle could do with a bit of an upgrade on the decor front. otherwise v happy and would reccommend

This hotel was great - would definately stay there again! The pool was fantastic and the water temperatures in the pools andhot tub were perfect! The food in the breakfast cafe was excellent. Great all-around hotel. Can't wait to go back!

The Cape Point was a disappointment, had a 3star rating, I would give 1 star at best The rug was gross, sticky. The slider patio door was rusty as well as the lock. Paint was peeling on the bottom of tub. The place smelled musty and was old. I paid twice as much then it was worth.

The Cape Point has a good location but, the rooms are very small, bathrooms are tiny and the maids are forgetful. The front desk is very helpful and polite, I was expecting a diningroom which the hotel does not offer. There is a small restaurant for breakfast only as good as it was it was a dissappointment not to have a restaurant as advertised.

The hotel was dated but a convenient sliding door to the outside (while opening to the parking lot) allowed us to keep our SUV and bikes close at hand. the room had everything we needed (price was great!) And there was NO trace of any bugs ANYWHERE - I woudl stay there again!

clean and very friendly. Full breakfast was fast and very good with lots of choices. Only down fall was the bathroom is small if you are a large person(300+) I had no problem but at 5'3'' and 180 and couldn't imagine a very large person in the shower.

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I thought that the hotel was nicer due to the pictures they have posted online and I was very disappointed when I got to the hotel to find out it was an average joe motel rather then a hotel. The staff was pretty nice but not very helpful when your a tourist and never gone there before they have things advertised on there web site and then they couldn't […] give us directions or even round about of where it was. I would give the overall stay at the hotel a 2 out of 10. Leia mais

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