Springhill Suites By Marriott Memphis Downtown - Memphis

As for location it is in the middle of everything. River, bars, restaurants and only like 15 minutes away from elvis' house. As for the staff...the lady at the front was very rude, i stood looking at her for 10 minutes without any acknowledgement, then when she did see me she cleaned up her area, talked to a co-worker then asked for my name, then i […] stood their looking at her in shock as she still did nothing. after 35 minutes of looking i finally laughed, looked at my friends and said "this is awesome service" then she proceeded to help me. But over all Stay here, its really great. Leia mais

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Good Hotel, Good Location, Good Service, Very Good Experence

We had a great time in Memphis partly because of the location of this hotel. You can catch the trolly to Beale street and ride it back or can take a carriage ride. The drivers were so knowledgeable. The staff at the hotel were exceptionally nice. The first night, however, there was a problem with the air conditioning, but when I talked to the staff, […] they quickly took care of the problem. The beds were comfy and the room was clean. The full breakfast was a pleasant surprise. I will come back to Memphis and will stay there again....Thanks staff for being so attentive!!!!!!! Leia mais

Clean and comfortable accommodation. Walking to everything - trolley bus, river cruises, Beale Street and restaurants. Very effective WIFI internet access. Comprehensive selection within the buffet style breakfast. Hotel staff attentive to needs. We would have no hesitation in recommending this hotel to others.

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Front desk staff not friendly or helpful but hotel itself is excellent. Staff needs training. Staff did not inform about the afternoon meal. They did not show interest in the quests. It was just a work for them.

Nice hotel. Well run. About 6 blocks from Beale st and Blues events.

After driving over 9 hours to Memphis, my boyfriend and I were relieved to arrive at our hotel, only to be greeted by a less than warm welcome at the hotel entrance. I don't believe our valet parking attendant or front-desk person said "Welcome" to us once! Service was a bit disappointing, but the room was beautiful and clean, which made up for our […] initial let-down. The high ceilings and suite-type amenities (like fridge, extra couches) made our stay more than comfortable. The location is also ideal, only a few blocks away from the exciting Beale Street. However, make sure to walk there at all times accompanied- some interesting characters lurk in the nearby blocks of the hotel! Leia mais

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I had to deal with packages, shipping, taping etc on a business trip to this location. The staff were wonderful. They were helpful, patience and so professional. I had to write a review. I travel 3-4x a month. These guys get my top service rating.

Location is great, step out door on to trolley in Memphis which will take you anywhere for $1. Had the suite for 3 kids and two adults and it was very cramped, disappointing form the 2 bedroom we had stayed in a few blocks away just a week earlier. Staff courteous and room clean!

Room was very clean and the staff very friendly and helpful. My only small complaint would be the air conditioner was loud. We were on motorcycles and the staff went out of there way to watch them in a very nice parking area. Anybody that approached them was questioned. It gave a great peace of mind. Thanks for the hospitality.

I was very satisfied with the hotel. It's location was excellent--not far from Beale ST or the River. Located right now Main ST with a Trolley stop situated right outside the front door. If you're looking for a hotel with a comfortable size room, and get location that won't break your pockets then this is it.

This hotel gave us everything we could wish for. A superb location great staff, ambiance and a lovely room with a balcony. Only complaint was even though the free breakfast was good it got so crowded on the last two days of our visit we had to eat out. Perhaps a more workable dining area which served meals all day would be an added bonus. Asmall charge […] for breakfast would reduce the crowds and cut out the need for disposable plates & cutlery - very tacky. Leia mais

My buddy and I drove our motorcycles down from Minnesota to sample some Memphis barbeque. We wanted a hotel close to Beale Street, where the action is. We were very pleased with the location and service of the hotel, the room was very nice and the hotel staff was both friendly and effecient. They made us feel very welcome, even providing a special place […] to park our bikes where security could watch them. Out the front door of the hotel was the tram and easy access to many of the the things we wanted to see in Memphis. We had a great time...overall...we could not have been happier. Leia mais

Great hotel, however we experienced a problem on Saturday morning when attempting to have breakfast. The hotel must have been booked to capacity, as the crowd for breakfast was insane. A steady line of at least 20 people for several hours, with no place to sit. We believe it to be the result of several booked family reunions. We realize it wasn't the […] hotel's fault, however it was very frustrating to book a hotel planning to eat breakfast & then not be able to even get in to have breakfast. A possible option might be to have separate breakfast provisions for these large groups so that individual guests can be better accommodated. Leia mais

The gentleman who checked us in was incredibly helpful. So much so, we changed our travel plans & decided to stop back in Memphis on our way home, and stayed another night. This place exceeded our expectations...no need to go anywhere but here when visiting Memphis.

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This contemporary-style, relatively new hotel was comfortable and conveniently located - great value for the price. The staff was friendly and the breakfast was great. A trolly right outside the door was a great way to see downtown Memphis. A cute park square is located across the street. The outdoor pool was small, but offered a sufficient way to cool […] off and relax before heading out at night. The one negative is the cost of parking - a bit pricey for a small town that's not so busy. Leia mais

Nice, cheap and very centrally located hotel. Quiet, with good facilities and very friendly staff. The only downer: Not easy to find and breakfast room a little too small. Nevertheless, a clear recommendation! Schoenes, guenstiges, sehr zentral gelegenes und doch ruhiges Hotel mit guter Ausstattung und sehr freundlichem Personal. Einzige Wehrmutstropfen: […] Mit Auto/Navi nicht ganz leicht zu finden und Fruehstuecksraum etwas zu klein. Trotzdem eine klare Empfehlung! Leia mais

Good located hotel, surrounding area nice. Easy walk to Beale St & other attractions. On the Trolley line. Staff very friendly & helpful, free breakasts are good. Large suite, only the air conditioner a little noisy . Our room was on the top floor (7th) with a river view. Very comfortable. Good value. Would stay again.

SpringHill Marriott was much more convenient than we had expected. We could have walked to Mud Island but we were not sure. Staff very accommodating.Loved the coffee bar late at night. Breadfast bar had nice selections. Thanks, will recommend to anyone I know.

Pleased with accommodation, stayed elsewhere in 2008 & left early because room nothing like what was advertised on website- glad that this was not the case at Springhill, convenient to Beale St & trolley- would stay there again if lucky enough to visit 3 times from Australia!!

Great location, heart of downtown. Safe and quiet

Reasonable rates and convenient to all downtown attractions. Hotel appears recently updated and was clean, roomy and comfortable. Trolley just outside the doors, nice park across the Trolley tracks. Satisfied with the accomodations. Parking is $13 per day but overall good stay.

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cleaner and better service than most in downtown memphis> very nice.

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This Hotel is the only place to stay in Memphis..centrally located,absolutely a !st Class stay-the staff was awesome and I could not have picked a Better Place to stay- AWESOME!!

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Friendliest staff. Compact smartly designed suite. Balcony with view of vintage trolley and park wonderful and relaxing. Hot breakfast buffet with scrambled eggs, Canadian bacon and sausage. Trolley stop outside door for a five minute ride to Beale Street and FedEx Arena and Orpheum Theater. Excellent choice for a moderate price hotel

We enjoyed our stay. The staff were very friendly and helpful. Convenient location to many attractions. Would definitely recommend.

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My husband and I had never been to Memphis so we weren't sure what to expect as far as our hotel and surrounding area were concerned. Not only were we in the perfect location to Beale Street, downtown, trolley service, etc - our room was beyond our expectations! Staff were super friendly, super helpful and the complimentary breakfast was fantastic. […] We will definitely be staying here again on our next visit! Leia mais

Room very comfortable, especially the bed. Hotel was within walking distance of everything I wanted to do. However, none of the rooms have river views as I was led to believe.

The staff of this hotel was very friendly and helpful. The location was perfect and the room perfect for our family of 5. We had a great time in Memphis.

I frequently stay in Marriott properties, including the Springhill Suites. This property does not represent a postive experience for this chain. Upon arrival I was met with an unfriendly front desk person. After registering, I immediately went up to my room. There were candy wrappers on the floor and a badly leaking overhead a/c unit. I called downstairs […] and was told to come back down for a reassignment. The next room also had trash on the floor and a very sour smelling shower curtain. The next day they did a much better job of cleaning the room and did exchange the shower curtain. At point of departure I had a mistake on my parking charges and it took almost 20 minutes for them to be able to figure out the computer system and make the appropriate changes. Overall, I would not choose to stay at this property in the future. Leia mais

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Except for the air conditioning which was a little too close to the bed, my wife and I could not have asked for a better experience.

Awesome hotel, super service, valet parking, Great rooms with very comfortable beds, I would definetly recommend to friends. Close to BealeSt. Trolley right in the back of hotel.

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We had such a wonderful stay at this hotel. All of the staff was helpful from the beginning to the end of our stay. We definitely got more than what we paid for. The beds were very comfortable, including the sofa bed! The breakfast buffet was included in our package and everyone had their choice of items. We were there on business, and all six of us […] was very pleased with this hotel! Leia mais

The hotels appeared nice. Once we checked in we were told that we had to go outside and into the building next door to get to our room. I also booked a king executive room and upon arrival was told that they only had a queen room. The TV was antique but the beds were so soft. Considering we only stayed for 1 night it was alright....but would not recommend […] it to anyone else. Leia mais

There was mold on the shower curtain.

Our room was great and very comfortable. We had everything we needed and the air conditioner worked fantastic.We had a suite with tv that swung from bedroom to livingroom. The little kitchen area was nice with fridge and microwave and there was a desk for our laptop. Getting on the internet was easy. Housekeeping was very thorough and we had new towels […] and linens daily. The hotel was 6 blocks from Beale Street and the trolly was right outside the back door. The restaraunts that were suggested were great and just what we wanted. The hotel served a hot breakfast every morning and they kept the food coming until 9 am. Fresh biscuits and eggs, ham and sausage. We would reccommend this hotel to anyone visiting Memphis for couples or for families with children. Everyone was friendly and nice. Leia mais

Overall fairly nice. New room and furniture. Separate sitting area with a sleeper sofa. However, the room though clean had a gum container by the bed and a pair of used underwear behind a curtain. Thank goodness they belonged to a girl(well I hope anyway) a pair of used men's would probably driven me to management. Breakfast the next morning was about […] as good as you can expect from those things. So yes, I suppose I can recommend. Leia mais