Hotel ZaZa - Dallas

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My husband and I spent Mother's Day weekend at the hotel as a little "get-away" from home and it was well worth it! We have always heard about how nice it was but to experience it for ourselves was totally different. We had a suite and it was very spacious with beautiful decor. I would recommend this hotel to anyone whose visiting Dallas or those who […] live locally. Leia mais

I was not pleased with the charges for parking. I also did not like the fact that I had to leave my room to go get coffee each morning. The Hotel is not worth what they charge for their services.

One of the best 4 star Hotels in Dallas.

Great hotel. Very friendly staff. Wonderful rooms. Awesome location. Terrific restaurant/bar with a very hip, high energy, late night crowd. There is nothing negative I could say about this hotel. I spend a good 100 nights a year in hotels, and this is one of the best. I love the botique size; not too big, and not too small.

GREAT ATMOSPHERE......YOUNG CROWD...... WHEN COMPLAINED OF A SMELL IN THE ROOM THEY PROMPLY MOVED US TO A DIFFERENT ROOM....

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This was a very pleasant stay, a business trip with some luxury.Room comfortable , hotel style boutique and eclectic with a good vibe. Food and drink excellent in Hotel if its not convenient to eat out and staff very helpful. Highly recommend for either business or leisure travellers.

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BUT DO NOT MAKE ANY PHONE CALLS. I WAS CHARGED $70 FOR A 6MINUTE CALL TO A CELL PHONE!!!

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We had previously stayed at the ZaZA in Houston so I guess we expected more.... The rooms and elevators were so dark that we thought they might be hiding something. We had 2 bulbs burnt out in our room and it was so dark in there, we kept looking for more lights to turn on. The bell hop did not seem to have any idea where all the light switches were […] and when he saw that they were out he did not attempt to send anyone to fix them. We never saw the concierge. On the bright side it was the most "happening" place in town and we did not have to go far to find the party. The valets were the fastest I have ever seen, no long waiting for your car. Great job by their team! Leia mais

My daughter loved this one. We extended our stay because she was having such fun. The pool area, the decor and our room were wonderful. The staff was accommodating and the amenities were great.

Not disappointed but expected more the hotel was quite small

I have stayed at ZaZa many times before. Every time I have stayed I have run into someone in the entertainment or sports world, it is definitely good for that. IT's small and boutiquey-like, which is good, but this past weekend it looked a little sparse over there. The hotel was going through some sort of maintenance I THINK. The rooms are great, […] the service at the front desk and concierge are great also (See Matt). Other than having someone charge drinks to my room at the hotel bar (an error that was immediately corrected) it was a good trip. I have stayed at the Galleria and the W and would definitely recommend ZaZa and will definitely be staying there again. Leia mais

Warm, casual mood but definitely upscale - food was amazing, room and hotel decor very chic. Ordered lots of room service, spent a couple days at the pool and enjoyed the pool bar nightlife. Weekends are very busy - pool was packed but fun crowd.

This hotel is close to everything and was very comfortable. No bathtub though, only a shower.

We just love the atmosphere of the hotel and the staff is great. The two best meals we had in Dallas over our weekend were at the ZAZA. The hotel is pet friendly and the dog senses that. He has a great time there as well.

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Great Location. Hotel was dark and very hot. I could not see in the hallways they were so dark. The elevators were very small, dark, and hot. Not satisfied at all.

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Service is excellent and friendly. There is lots of fun people watching even on a relatively slow Friday night. ZaZa's driver took us in the ZaZa Escalade to and from our restaurant down the street. We had a GREAT time there and will stay there again.

The hotel is a nice hotel to saty at especially for me just walking distance to my office in Dallas. My only negative comments was regarding construction in the Restaurant which started under my room at 7AM in the morning that walk me up. Upon calling the front desk they pretending nothing is going on when in fact the restaurant is in sight of the front […] desk. I will stay in the hotel again Leia mais

The ZaZa was relaxing and a nice getaway. The price was good, included breakfast, and the service was great.

We got an outrageously good rate for 4th of July night, so I was able to deal with some of the things that went wrong. These were: two fulls instead of one king bed, a big unsightly crack in the bathroom sink, and someone's spoiled takeout food left in a container hidden above the minifridge. We were a little bummed about the bed situation, but my boyfriend […] good-humoredly asked for some champagne to make up for it, and they sent some up! The takeout food was gross, but the front desk apologized about it and room service took it away (it smelled). The room service menu is no longer totally accurate. They don't serve you "house-made" ketchup, basil yogurt, or Tabasco hollandaise...it's just Heinz, plain yogurt, and plain hollandaise. Minor, I know, but I'm a foodie. Overall Zaza has definitely lost a bit of its luster but it's still a really fun place to stay, very comfortable and welcoming, and definitely an amazing alternative to the usual neutral, stuffy hotels...especially at the rates I've been seeing lately! Leia mais

Hotel does not enforce guest only policy so pool is too crowded

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The hotel was a great deal and the room and the entire hotel was super nice and swanky. Valet parking was easy, you can't park yourself. They had a shuttle that drove you anywhere in a 4 mile radius of the hotel. The only two negatives were that the high speed internet and the wireless were so slow you couldn't use the internet at all. It was faster […] to just use your cell phone internet. The other thing to consider is that the pool is nice and fun to watch from the balcony but is not a place to relax. Most of the time the pool was filled with non-guests because they share the pool with surrounding condos. So, don't go here if you want to just relax by the pool, you probably won't be able to get in. Leia mais

Unless you are staying in one of their exclusive suites the hotel is not worth the price. I had one of their deluxe suites, the room is small and very basic. The toilet was stopped up upon my arrival. It was promptly repair, but in less than 12 hours later it was stopped up once again. This is strictly a hotel were you go to be seen.

Fun hip hotel, great location and was a bargain!

We feel like stars whenever we stay here - the decor of the hotel is amazingly artistic, and the staff are incredible. Love the Za Za - it is a fantastic hotel with great amenities and atmosphere. Hotels.com had an unbelievable rate - it felt like we got away with something and should have paid A LOT more.

We spent a weekend here over 4th of July weekend, and even with the ridiculously crowded pool it was fun and we had the most relaxing weekend here. Hotel was beautiful, far exceeded expectations. Nice little extras like candy bowls at check in and common areas, vides to watch at elevators, etc. Was worried about "snob" factor after reading some reviews […] but we were treated great by everyone we encountered. Very professional staff. The thing you need to know is the pool is small and crowded so if you need lots of space you'll be bummed, but we were able to snag chairs eventually and enjoyed the social party atmosphere. Drinks very good but very expensive. We were lucky to get a free parking spot on the street right in front, but parking very limited. They do have valet for $20 overnight. Gym was very nice. Overall we loved this place, and hope to return if we can catch another great rate. Leia mais

Very chic, hip and trendy! Hotel ZaZa is perfect for those that want party it up and be part of the "it" crowd. Service was impeccable, upgraded room (Moulin Rouge) was fabulous, and the bar was always hopping. It was a girls weekend away, so we had a blast. I would not recommend it for a romantic, quiet experience, but if you want to have fun stay […] at ZaZa. The only disappointment was that the pool area was very small and it was tough for thirty-somethings to feel comfortable around the twenty-something beef-cakes and wanna-be models tossing beach balls around the pool. There was no room to maneuver or for any privacy. Reading a book was impossible with all of the distractions. It is definitely a scene. If you do want to seek the poolside, go very early to get a seat because by 10 am the pool and the lounge chairs are full. Leia mais

The pool area is very small and the picture of the pool on the website is very conceiving. Also you are not allowed to wear shorts, T-Shirts, or flip flops to the Oasis which is out at the pool area at night time. I found this to be a very disappointment considering that I paid so much for the room and was asked to leave the pool area after a certain […] time because shorts were not allowed and considering the hot humid weather I found that it was not appropriate to dress up to sit out side by the pool at night when it is hot and very humid. I had nice shorts on and a nice polo shirt but was still asked to leave. Other than that the hotel was nice but was not what i expected from the pictures I saw on the website. I would not stay there again although I made the best of it and enjoyed my stay in Dallas. I also had to go to a friends apartment the next day during the day to even get to swim because the pool area was so crowded that you could not even sit any wear or get into the pool because of all the people just standing in the pool drinking. There was actually no where to enjoy the pool at all. When I checked into my room it was very hot inside and I had to wait about 45 minutes before they got the A/C fixed and considering I drove 5 hours in the heat I expected our room to be nice and cool and it was not and they had to have a maintenance guy come and fix it. Leia mais

We had dinner at the Dragonfly restaurant in the hotel, it was beautiful and the staff was great,but we got the steak and both were 75% fat. We were not happy that we paid $130 for a dinner for 2 and didnt get great food.

Very upscale!

Front clerks were extremely pleasant along with a very comfortable room called the moulin rouge. The pool area was a little loud and a lewd couple made it uncomfortable for me to have my child there but I would certainly go back to this hotel.

The Hotel Zaza was everything I had hoped for and more. I choose the Hotel Zaza for the last night of an 8 day road trip in hopes of complete relaxation. I was not disappointed!! Scott, the concierge, was wonderful!!

Hotel was very nice. Although after driving 5 hours in the heat we checked into our room only to find out the A.C. was not working and they had to send up a maintenance man to fix it. They finally got it fixed after about an hour. The hotel was very nice but very pricey. They charge for everything there on top of the high price you pay for your room. […] The pool area is very small and not very big at all. The picture of the pool is conceiving and makes it look bigger than what it really is. Also on Friday night we were told you could not wear shorts down to the Oasis or flip flops or hats but only to find out that you had to dress up and with the hot humid weather that was very dissapointing to us b/c we did not want to wear Jeans in almost 100 degree weather and then to find out later that night there were people down there wearing shorts and T shirts that were not even staying there at the hotel. But when we tried to go in to the Oasis pool area the would not let us in because we had shorts on and of course the would not explain why the others got to go in but we could not and at that we were paying customers staying there in the hotel were as the others were not. On Saturday we got up to go out to the pool, only to find that there was no room at all for us to even enjoy the pool at all. So we had to go some where else to even relax by a pool and enjoy being in the sun around some cool water. I would not recomment this hotel to anyone unless you are just looking for a nice hotel room and not wanting to enjoy the extras of what the hotel has to offer. Leia mais

The hotel was beautiful, the atmosphere stunning and hip. The room was comfortable and very big. The only drawback was they did not have my room ready when I arrived even though it was thirty minutes after check-in time. I was told to wait twenty minutes. After thirty it still was not ready and the staff was not very apologetic and did not offer any […] type of upgrades. We also were supposed to have a room with two breakfast vouchers that we never received. The staff was not very friendly, but the hotel was beautiful and made up the difference. Leia mais

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My new husband and I were flying through Dallas on our way to our honeymoon and decided to stay the night. We wanted something with a little different of a feel than your Hilton or Marriott for our wedding night and decided to go with Hotel ZaZa. We got an amazing deal on hotels.com for one of the concept suites although they won't tell you which you're […] going to get until you show up. They allow guests who book directly to have first choice. I know many have complained of the snooty atmosphere, and I can most certainly see how that's possible. Fortunately, everyone was polite and friendly in our experience, but it's quite possible it's because I still had my hair and makeup done from the wedding and in a nice dress. Others have complained of the noise. We were thankful for the living room buffer between the bedroom and hallway because of the hallway noise. Regular rooms would not have that, so beware. We heard noise from the club, but it was faint. Really, bottom line, have your expectations in order, and you'll be fine. You won't get extra goodies because it's your honeymoon or anniversary. They couldn't really care less. They probably had U2 there last week, and it's just hard to be treated special compared to that. It's a snooty place. If you come dressed like a slob, your money is JUST as good, but they probably won't treat you that way. Overall, we loved our experience, and I'm so glad we stayed there. The suite (Far East) was gorgeous, clean, comfortable and romantic! Leia mais

best hotel in the country. great location to all the "hot" spots along with super friendly staff and incredible. Go with a theme suite and treat yourself

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