Abcone Hotel Kensington - Londres

A primeira impressão foi péssima. Fomos colocados num quarto apertado, sem ar-condicionado e com frigobar quebrado. P/ completar, a descarga e a ducha do banheiro não funcionavam. Pedimos p/ trocar de quarto. Não fomos atendidos inicialmente, sob a promessa de que todas as pendências seriam resolvidas na manhã do dia seguinte. À noite, percebemos que […] não daria p/ esperar. Exigimos outro quarto e fomos, então, atendidos. Nesse novo quarto, um pouco maior, tudo funcionava, mas a aparência era igualmente decadente. Não há ar condicionado em nenhum quarto do hotel. Para amenizar o calor, tivemos de nos virar com um ventilador... Hotéis velhos são muito comuns na Europa, mas achamos que este, em particular, merece urgentemente uma reforma. O único aspecto positivo é a excelente localização. O hotel fica a poucos passos de uma estação de metrô que dá acesso direto ao aeroporto (Heathrow) e aos principais pontos turísticos da cidade. Além disso, há nas redondezas restaurantes, redes de “fast-food”, internet, pub’s e um mercadinho com bons preços. Leia mais

Os funcionários são cordiais, o hotel é bem conservado e limpo e a localização é perfeita.

ideal para visitar londres em 3 dias, visto que é só para ir lá dormir, as dimenções do quarto são pequenas mas serve, bem localizado.

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We stayed in a family room, with four people, and surprisingly was very comfortable. Very short walk to Gloucester Rd, tube station and friendly staff. Would stay here again.

Very new the Tube station and on the way to Heathrow, a good location and a good value.

Had really comfortable night, clean room and good soft bed., quiet neighborhood. Found value for money

Hotel room dirty with badly stained carpet,water cold and bathroom needed attention.Room was supposed to have mini bar and saterlite tv with pay movies which were not available.Wall light smashed and tv remote taped together.Ibelieve hotel is about 50% overpriced even for london.One redeming factor was location and surrounding area but there are other […] hotels I for one will use them next time. Leia mais

Friendly and knowledgeable staff. Room was a bit small but comfortable. Good location that was close to the metro (tube).

The hotel is in a excellent location. Close to the tube and other amenities. The room was OK and the bathroom was an excellent size for London's standard. The room was clean and comfortable, however, the rug was very stained and dirty looking. Not really sound proof can hear people talking in the hallways.

The Abcone has a very convenitent location just a couple blocks from the Gloucester Road tube station. It was easy to locate and the reservation process through website was accurate and easy. The staff can book tours for you, but beware, they know very little about things outside their neighborhood. The neighborhood is safe and we had no fears walking […] around at night. There are plenty of restaurants in a variety of cuisines, but you won't find famous chefs in this area. The rooms are clean and moderately sized, but are no frills. The paint was peeling in the bathroom and the carpet could be replaces, but it didn't feel dirty. It was frankly what we expected for the price we paid. We just wanted a safe, clean place to sleep and shower and the Abcone delivered that. Leia mais

This hotel has staff second to none. Wonderful people, always helpful and you asked for any thing it is at room your door in no time.friendly and helpful staff. Location is close to underground and desirable central london. Very nice and clean room.

The water supply of the hotel is in lack of maintenance. During my 3-night stay in the hotel, the water was too hot in the first night and too cold in the second night for taking a bath, even the hotel has changed a room for me. Unfortunately, no remedy could be made by the frontdesk people until next mornings as the manager was off the duty. It is […] worse than a family-run B&B although the room rate is comparable to a good rated hotel. Leia mais

Pros: Location is really great, really close to Gloucester Road Tube Station, lots of shops, restaurants and cafes. The staff were really friendly and helpful. Cons: internet did not work for three days of our five day trip, which made researching tourist sites etc very challenging. We had to go to a cafe and pay to use wireless. The shower was way […] too hot the first day, however they fixed it the next day. The carpet in the room we stayed in was stained. You can hear each guest going into their rooms as the doors slam shut. The room was very stuffy and humid, but it was a really hot week in London. (No AC) Overall: The room is fine and clean, small but it is London so it was what we expected. You can't beat the location, as it's very convenient. Leia mais

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Very small but clean and updated.

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A great location near Gloucester Road. Friendly staff and very welcoming at my check in at midnight. The room was directly behind the reception area and as such felt odd but it was quiet which is what I needed. The decor and quality of the carpet, linen, towels etc. was below average and an update is more than required.

The only problem was the size of the room, which was absolutely tiny. Less than 7 feet square.

Given the low cost of the hotel, I was concerned that it would be of poor quality, but was pleasantly surprised. We booked a 4 person room but upon arrival was told they didn't have a 4 person room available, so gave us 2 rooms for price paid originally, which was great. The twin room was VERY small, the double room bigger. Rooms were comfortable although […] the carpets were old and soiled. Bathrooms were very new & lovely. Location next to Gloucester Rd tube stop was great and in walking distance to our friend's house (reason we picked hotel) Staff were very friendly and helpful, wi-fi (free) only worked in lobby but they said in a few days it will work in room. When I mentioned the dirty carpet, they indicated that hotel would be fully refurbished after closure in Jan for renovations in to a boutique hotel. So it will probably be lovely, and then out of our price range! Leia mais

- bed was lumpy and on tilt - Water pressure was bad - Audio on TV channel would go out for 40 min at a time - The claim to have have WIFI, There wasn't it was broke and they lied about it being fixed. When I asked a guy on my hall who had been there for 4 day before me, he said it never worked for him either. -Hum bars in the TV system, all 4 channels. DON'T […] DO IT. MOVE ON!! DON'T DO IT. If they hadn't tried to BS me, I wouldn't have written this. PS. The maid was nice. Street was quiet. But I will not be going back. Leia mais

Hotel under refuebishing. Loved the bathroom and interior. Staff was friendly and polite. Location is outstanding. We were within easy walking distance of tube station, V&A Museum and Science Museum.

The room I was booked in was big but it was downstairs (Rm B3) and had mold issues. The manager did not even put me in another room or comp me anything. Terrible.

Very satistied from the hotel service and staff, very clean hotel, quite, the only remark is the poor breakfast but its usual at the major Londons Hotels

The Abcone is a great bargain -- excellent location (the nearest underground station is less than a 5-minute walk away and it's a very short ride to all the major attractions), lovely neighborhood, good service. One problem: our room, a twin standard (where I stayed while traveling with my mother) was extremely small. When we were packing and had our […] suitcases open, there was barely enough space to walk across the room. The bathroom was REALLY tiny -- one could barely turn inside. Not all the rooms are like that -- we actually peeked inside a couple of rooms when walking past while the maid was cleaning them, and they seemed much bigger. My advice: when booking a room, ask about the size. Leia mais

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single room is tiny

This is a perfect place if you need a modest yet clean and affordable hotel in a great area. The staff was nice and I would say the rooms are adequate. There are not a lot of extras. No in-room safes, but one at the front desk. Hair dryers and coffee/tea in room. Right next to the Gloucester Rd. tube station!

we really appreciated to stay in abcone hotel london since they accommodate my whole family when we arrived early, they never let us waited for long time. very considerate. more power....

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The hotel is ideally situated for the museums and tube station and has a choice of restaurants within walking distance for meals. The area is pleasant and safe for walking in at any time.The hotel was clean, warm (on a frosty morning) and quiet.

Was in London during a mini-heat wave. Most hotels in London that I have stayed in have no AC. This one is no different. However, I came back from an evening out to find a new fan in the room. I am pretty sure it was BRAND new. And I did not have to ask for it.

Depending on your expectations this may be adequate for you. It's my favorite location in London because of easy access to the Tube and proximity to Museums. The room was minuscule, about the size of a walk in closset (about 7x7 ft) and the bathroom was also very tiny, definately not for someone over 200 lbs. It's great for a short stay if you're alone, […] I would not recommended it for an extended stay or if you're traveling with family. Leia mais

We were very happy with this hotel, the location was conveniently located to the tube, places to eat and a grocery store. The room was small, but the bathroom was a nice size.The only problem we had was getting cold water out of the faucet!

This was one of the cheapest hotels (with bathroom) on hotels.com for the period I stayed in Kensington, London. The only reason I chose this was the relatively positive reviews. Based on the 3-4 star reviews, I expected something much better. The room was extremely tiny. So small that I couldn't open my suitcase all the way. There was a TV in the room […] but without cable, and the antenna reception was terrible. The bed was narrow and short, around 3' by 6.5' and quite uncomfortable. The bathroom was actually the best part of the room. It was newish looking, small but not tiny, with roomy shower. Regarding cleanliness, the room service did a decent job daily in the bathroom but in the room they just made the bed. They haven't vacuumed even once during my week long stay. Otherwise the front desk service was nice and helpful. One remark about the Internet service: it is horrific, extremely slow and expensive (5 pounds a day), definitely not worth the price. All in all, it is not the worst ever hotel I've ever been to, definitely better than a Super 8, but don't let the very positive reviews blind you. You just get what you pay for. Leia mais

The room was fine as far as cleanliness, condition, etc, but I recommend not staying here during the hot parts of summer. There is no AC, and the room is extremely uncomfortable for that reason. There is a little fan, but I couldn't sleep, it was just too hot. I would stay here during the cooler times, it's probably a good value then.

best feature was the location.

room was not clean and no air conditioner,,,,,it was so hot!!

Small room, clean and tidy, although the floor was a bit grubby. So-so shower, although the rest of the bathroom facilities were fine. TV ok, limited to basic channels. Not much noise so easy to get some sleep. Fine for one night. More than one night and you would want a more expensive room

We arrived late to the hotel and immediately there was confusion if there was a room for us at all. Finally they gave us the door card but there was somebody already in the room! At the end we got an empty room and we were happy for that. The room was really small, much smaller than most people would expect. The bathroom was of ok size, about third […] of a room size but with no toilet paper and only with warm water. The pinnacle of our 3 day stay was when a receptionist after learning that one of us is from Germany said: “Ah, Hitler nation. Do you like Hitler?” Yes, he did say that. We couldn’t believe what we heard. It was so out of place that we could only laugh…Overall, the location is great but the price way to high for what they give and how they behave. I do have to say that not all receptionists we met there were bad, but overall: never again. Leia mais

Rooms were very clean and well maintained, staff was extremely polite and ready to assist with any little request. room was a little on the small size, but the beds were heaven!!!! Bathroom could be a bit bigger!!!! especially if your a larger person!!! But for a one night stay!!! you can't beat the price or the location!!! Could improve on the […] breakfast, offer some muffins or pasteries...but other than that...totally enjoyed our stay!!! Leia mais

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Godt hotel med høj standart. Vi fravalgte at spise på hotellet hvilket gav os mulighed for at spise hvor de lokale gjorde, det kan anbefales. Morgen mad var lige i nærheden, og der var flere at vælge i mellem. God tur

J'ai pris une chambre simple pour 1 personne. La moquette n'était pas très propre, la douche fonctionnait mal. Le Wifi ne fonctionnait pas. Au delà de ça, le personnel était serviable, et faisait de son mieux pour répondre à nos questions. Situé à 5min à pied d'un arrêt de la Picadilly Line qui va a Heathrow, c'est un point pratique.

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Grei service, flott bad, men rommet (enkeltrom) var svært lite og madrassen var tydelig formet etter forrige person(er) som hadde vært der. Selvom det stod internett, var det ikke internett på rommet.

Очень близко от метро и супермаркета, но шума не много. WiFi есть, но только в холле у ресепшн. Порадовали завтраки - очень недорого по сравнению с ценами даже супермаркета