Conrad Chicago - Chicago 41.89132, -87.62531

Room and amenities were fine. On a Saturday we left the room at 8:30am, returned at 3:30pm to find the room not made up. Too much staff cutting. Also, bathroom lights were "all or nothing", so that if you needed to use the bathroom at night (many of us do) you could turn all the lights on or fumble in the dark. We persuaded the manager to install a night light, which he did. Self-park and valet park are very expensive. You may not see this info until after you've booked. Nice free downstairs coffee in the morning, but you have to get dressed to go down for it. With all the other in-room amenities, why no coffee pot?

my wife loves Nordstroms and this hotel is conected to it

Reserved room for anniversary trip, thinking the king room was what I reserved. Get there and we are put into a double. No huge deal, but not what I wanted. The heating made noise every time it kicked on, making it difficult to sleep in. Just not what I was expecting from a hotel everyone else what rating so high. It was fine, but not anywhere near as nice as the 4.5 star most people were giving it. The bathroom was spacious, which is always nice for a hotel, but that was about the best thing I can say.

Outstanding facility. Frientdly, polite staff. However, room service response times were terrible. I had to make multiple calls to check the status of a small, simple order. Very frustrating.

We picked the hotel, partly becuase it had this cool roof deck bar. Too bad they rented it out to a wedding, and only a few people could go at a time. Plus the discounted room had no view.

The Conrad hotel is a step above the rest! If you expect quality, stay here. They evn had coffee set up in the bar area in the morning. (nice touch).

Hotel was great. Went for the UCONN vs. Notre Dame Football game and the fact that UCONN won made it even better. Excellent location.

I came to Chicago last week on business and pleasure. Due to an FAA glitch I had been either in the air, on the tarmac, or in an airport for 24 hours and I was irritable. When I arrive at the Conrad--the grouchiness all melted away! The check in was fast and pleasant--the woman at the counter was very attentive. My room was well appointed and large. I especially like the full-size bathtub which was actually comfortable to lie down in and relax. The tub filled up very quickly and I had hot water quickly (you'd be surprised many places are slow to produce hot water!) Not having visited Chicago before, the concierge service was impeccable, providing me with detailed instructions and maps to where I needed to go. Also, conducting a business meeting there was a breeze. They have a biz meeting room on floor 8, but also the bar is a great place to socialize for business. The restaurant was excellent, with great service and food. Room service was a god-send, and my warm apple pie late at night was delicious (especially when eaten in the tub!) But perhaps the best thing about the Conrad, which other hotels cannot easily match is the location. Located in downtown Chicago, attached to an upscale mall, and steps from Michigan Ave., the Conrad is central to everything.

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I have stayed at this hotel twice now and absolutely love it. Hotels.com always has great deals on this hotel. The rooms are large and comfortable. The bathrooms are awesome with large tub and really good hair products. When the price is right, I will always choose this hotel. Great location, great service, and top quality.

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Very disappointing service, esp. for a Hilton hotel. No one greeted us at the door and the front desk was not staffed. We had to figure out to take an elevator to find check-in. Check-in was slow and not at all welcoming. Concierge was downright rude and not at all helpful. Awesome location, but would not go back. Choose a different North Michigan Ave hotel! All we've tried are much better than this one.

This hotel was more than I ever imagined. I wanted a five star hotel and was surprised at the great price. We were constantly surprised at all the stuff in our room and the wonderful service. It made our honeymoon more than we ever imagined.

Everything was amazing. The stay was great the hotel was great. A great hotel to stay at.

great hotel -- great value -- friendly staff -- would stay there again.

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Awesome location! Front desk, concierge, & bell desk all very friendly and helpful. This is where I will be the next time I'm in Chicago.

I stayed in the Conrad Hotel for 4 nights at the start of September and the previous good reviews I read did not disappoint me. The reception area was lovely. After our flight was delayed and we finally arrived in the hotel, it was nice to be greeted by such lovely staff. We stayed in a beautiul & spacious room with 2 double beds and a nice big bathroom. On a whole I cannot fault the hotel - though the room service charges are a little steep. The hotel was in a perfect location - just of the Magnificent Mile. All in all - loved the city, loved the hotel and will definitely be back!

Great location, just a few blocks from Michigan Ave. Room and bathroom well designed. Minor drawbacks, Hotel internet access limited to 10 free minutes than $1 a minute after. Plus ant problem around mini bar

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There is nothing I did not like. We specially love that we could stay with our dog with no fee. Now we do not have to search a hotel when we go back to Chicago because we know this hotel is the best !!!

Comfy rooms, great location and beautiful outdoor terrace. The ONLY negative, if you`re a coffee drinker there is no maker in room and coffee is only available in lobby from 5:30AM-8:30AM. On vacation that's early!

The Conrad was amazing! Chicago is a great city, but this hotel alone makes me want to come visit the city again. It is revelant to several great spots to eat, and to the subway system. Just a Wonderful stay at the Conrad.

This was a great hotel very close to everything we wanted to see and for anyone reading this the public transportation in chicago is great. Within minutes we were outside of the city tracking down a restaurant that we wanted to visit. The hotel was quiet and comfy and I appreciated the soaking tub in the evening.

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This hotel was in the exact location that we wanted to be. Great neighborhood and awesome rooms. I would definitely stay here again.

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We have spent many nights at hotels all over the world and this has to set the bar for excellence in every way. The location was absolutely perfect for catching the L Train to Wrigley Field for the ballgame to shopping in the outstanding Nordstrom Mall which lies below the hotel. The Navy Pier with eateries and toour boats is only a fifteen minute walk away. In the evenings in the hotel, there is complimentary wine, the guest rooms are elegant with a giant flat screen HD television, and the staff bends over backward to be helpful and friendly. I would say this is one of the most excellent stays we have had at any hotel anywhere in our travels.

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outstanding hotel,had two younger children with us, and everything went great. Good location and a realy nice hotel.

The room was large, clean, and very comfortable. Wi-fi was fast and reliable. The complimentary turn-down service was a huge bonus. I had a very pleasant stay. i just wish breakfast were included in the room rate that I got.

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Elevator and lobby situation a little fussy i.e., getting from the street to your hotel room but other than that, I would definitely recommend the Conrad.

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I'm spoiled!! Now I want to go back to Chicago and stay at The Conrad again! It's so nice to come in from a day of shopping and viewing all of the sites of Chicago, walking into your hotel room with soft jazz music playing in the background, bottled water by your bedside, bathrobe out, everything to relax you so you can dwell on the fun times you had experienced that day. I highly recommend The Conrad. I believe you will be pleasantly surprised at all of the "extras" that the Conrad includes with your stay that you wouldn't receive from other hotels.

Good location! Our room was reasonably priced so we thought it had good value. We especially thought the bathroom was nice - spacious! The fitness room was adequate. We enjoyed our stay at the Conrad & would go back.

Stayed with family. Great room, clean, large flat screen TV, Bose 321 System! Outside bar and restaurant on the terrace...Cool! The location was excellent. Access to the Nordstrom's Mall and Michigan Ave....great shopping and restaurants. Did a river cruise, walking distance. I would recommend this hotel and stay here again in the future.

This hotel is ideally located just off the Magnificient Mile. The room was in impecable condition, and the bathroom was even better !

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The room was very well kept. We had robes, slippers, and a pillow menu at our disposal. The bed was very comfortable and once the curtains were pulled the room was very dark. Everything was within walking distance of the hotel. The Terrace at the Conrad had great drinks and lunch. We also saw a movie at the Terrace on Sunday night at dusk. The Conrad provided a wonderful hotel experience. I would stay at this hotel again.

Super location one block off Magnificent Mile and two blocks from the Red Line Metro station. Great restaurants very close; our favorites were Big Bowl and Pizzeria Via Stato (about 4 blocks away on State St.) We appreciated the free bottled water in the room, as Chicago tap water is not tasty.

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Great hotel, great location.