Sutton Place Hotel by the Magnificent Mile - Chicago 41.9016, -87.6278

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The location is perfect! We loved staying there.

I would recommend this hotel. It was very Nice! Clean!! Very Friendly Staff. Great restaurants steps away.

The room was beautiful! Gray and white is a soothing combination. The beds were extremely comfortable as were the pillows. It's a quiet neighborhood - no sirens in the night. The bathtub was deep enough to float in and the shower stall was HUGE! Loved the bathrobes and the towels were enormous! Could not have asked for anything more. We will probably stay there again next year when we come in for the Mag Mile Lights Festival.

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The Sutton Place is a very nice hotel in a great neighborhood. I was a bit disappointed in the Concierge, he wasn't really willing to help us out to much when we were looking for dining suggestions that weren't "See and be Seen" options. There was also a funky smell in the bathroom on the lower floor rooms that was a bit off putting. Other than that it is a great location and would stay again for sure!

The location of the Sutton Place couldn't have been better-2 blocks off of Michigan Avenue and across the street from other great shops/restaurants. The service was outstanding-everyone was very friendly and it was no hassle at all to leave our bags (all 6 of them) after we checked out for over 6 hours before we picked them back up. The room/hotel was clean and the bed was very comfortable. The room was a little muggy and after turning the air conditioning down to try and cool it off it didn't work that great at all--that would be our only complaint. Everything else was great and the deal we got on hotels.com made it that much better. It was great for the money that we spent, however, I would not pay full price for it.

Great location if you're shopping on Michigan Ave., a bit of a hike to the nearest train station. Our room was on sale, so I wasn't surprised we didn't get the best view (rooftops of nearby restaurants?). Very courteous staff. My only complaint is the building-wide heating and air. It was unseasonably warm during our stay, and the heat was still on! We shut our vents and kept a window open so we could sleep.

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This is an excellent hotel with an attentive staff, nicely appointed rooms, contemporary baths, comfortable beds, floor to ceiling glass offering great views of the city and the lake. There are several sizes of rooms avaialable, and the top floor two-level suites are outstanding. The lobby is comfortable, and The Whiskey Bar located on the first floor is a great little club. Skip the "big name" hotels and stay at The Sutton Place Hotel. You won't regret it!

Perfect location, excellent staff, very clean

Service was wonderful! We utilized valet, front desk, bell hop, housekeeping, room service, and conceiege staff and everyone was pleasant and prompt. Definitely will recommend hotel to others.

While definitely not the Four Seasons, this hotel was clean, well kept, well located, and a pleasure to be in. While no great shakes in terms of dining, there are so man places so close by that that makes no difference. Great, pleasant, helpful personnel in all areas - doormen, concierge, front desk, room service, etc. Very happy with this hotel, and will stay there again.

Hotel was quiet and in a residential neighborhood. Very close to Miracle Mile and Hancock Tower. About 5-6 short blocks from nearest subway stop on the Red Line. Be aware. Nobody asked us about a non-smoking room. Didn't realize that until after we checked in. The hotel was fully booked and we could not switch rooms.

The hotel and staff were great. The room was spacious with very comfortable beds. The only drawback would be the lack of free wifi. All along our trip wherever we stayed, free wifi was just part of hotel amenities. I don't know why this couldn't be part of this hotel's offering. Other than that, there were no complaints.

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We stayed at The Sutton Place Hotel mainly because of price. But it is a great place to stay. Everyone was very friendly and helpful from the front desk staff to the concierge to the doormen. The room was spacious. We got a lakeview room. Granted being on the 8th floor the view was only parts of the lake but it was fine. It was clean and comfy. Location is good, one block from Michigan Avenue right at Rush street. Many restaurants and bars in the area. And everything is really within walking distance, albeit a mile walk, but still a nice one. I give the hotel and the city an A+.

Old building did not allow for cooling the room. Everything controlled building-wide. The temperature was too hot to sleep comfortably, and we were told that nothing could be done.

Great location, great service, so, so clean!

Very satisfied with room and surrounding location though bit of a walk to the Chicago River, Millennium Park and Museum of Art. Parking is expensive.

Only drawback was expensive parking

We loved Sutton Place and wish we could have stayed longer. The hotel was beautiful, staff attentive and room comfy. The location was great and had a neighborhood vibe to it with a quaint little park across the street and plenty of eating spots nearby...some of the best in Chicago! We walked up and down Michigan Ave. and Rush Ave. where there's tons of shopping! I am looking forward to going back again as soon as we can!

Had a beautiful junior suite. A tad pricey, but very comfortable and clean. Lots of towels. Great location in Rush Street Nightlife area, with a multitude of good restaurants. Room could use some stronger light bulbs for those who like to read in bed; and hotel could find a different disinfectant or soap for the towels if one is not to be so aware of the aroma.

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My husband and I had the best time while staying at the Sutton Place Hotel. It was walking distance from everything like the trains, shopping, eating and Lake Michigan. I can't wait to go back.

We really expected top of the line and we got that and more. All staff was really friendly and went out of their way to help. Room service was fast and affordable and delicious. The room was beautiful, clean, well stocked, and comfortable, and we loved the view. Can't say enough good things about Sutton Place.

Everything with the hotel itself was satisfactory. They did give us an upgrade for an extra charge which we took. Beds are incredible. So comfortable. The room next to us was so noisy on the third night. We complained twice to the front desk. Each time they called security once around 11:30 and then at 2am. Didn't help much. Wish they could have done more. People should have been kicked out of the hotel, in my opinion. The next day at 9am before we checked out, they were blaring music again. The hotel did try to comp breakfast for us by leaving a message on our hotel room phone, but we didnt get any sleep from the night before our departure day, so they ended up taking money off our bill, not much but my wife was satisfied with it. Hotel has great location. Lots of places to eat around their location. Loved Texas de Brazil on Ohio street.

This hotel was fabulous, the staff was extemely nice and helpful. It was in a great location. I will definitely being staying here when I visit Chicago in the future and I have told all of my family and friends how nice it was.

Overall our stay was great and we enjoyed the Sutton Place Hotel. However the room itself was not as comfortable as we expected. The bed was lumpy and uncomfortable. The bathroom was great - separate bath and shower are terrific. I would definitely recommend this hotel to others, but only if they were to get a good deal on the price.

The hotel is located right near all of the nightlife, restaurants and shopping. The hotel bar is Whiskey's and is very active. I stayed there for a great rate and I would definitely recommend it to others.

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Great location. Hotel was a bit "clinical". Not what I would call "cozy". But very clean, efficient, up-to-date.

Service was even better -- but I wasn't prepared for the parking fees

deep bath tub/separate shower was a definite plus. View frow 20th floor was spectacular. Park across street was excellent place to hangout, eat ice cream and people watch. loved everything

Had an amazing time. Fantastic location with great bars and restaurants. Staff at the Luxbar wasn't very friendly when I made the fatal mistake of not leaving a 20% tip.

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I had to wait for coffee two out of four mornings. One elevator was out of service one morning.

We enjoyed our stay, everything was what we expected. The recommendation I would make would be to offer self parking. You really have no choice but to pay for valet parking and it is pricey.

The location was excellent for dining, shopping, acces to the train. The service was fantastic. We were constantly greeted by the doormen and employees.

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The hotel rooms were large, clean, and chic. The location was even better - right on a wonderful park surrounded by restaurants with outdoor seating. A setting more like a european square/plaza. We loved it.

Although we got a great deal through Hotels.com, the incidentals at this hotel are very expensive. Parking, with in and out privileges, is $45 a day. One has to tip very frequently and they have no vending arrangements - even ice has to be ordered from room service. Otherwise, the hotel is very comfortable and extremely convenient for downtown Chicago.

The staff was very friendly and helpfull, the neighborhood was the best, and the room very comfortable. A great place to stay.

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Everything about our stay was top notch but the parking in the hotel garage was too expensive!

Sutton Place was a lovely hotel and we enjoyed our stay tremendously. We could walk, take a bus or train anywhere we wanted to go. Our room was beautiful, the bed was great and the bathroom had a separate tub and walk-in shower. It was comfortable in every way. We got a good deal from hotels.com and will go there again the next time we visit Chicago.

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