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Localização.
O Crowne Plaza Cromwell situa-se em Cromwell. este hotel é ideal para negócios e as atrações da região incluem Museu de Arte Americana de New Britain.
Atrações do Hotel.
O Crowne Plaza Cromwell possui uma academia de ginástica, piscina interna, uma jacuzzi e sauna seca. Este hotel de 3.5-estrelas apresenta comodidades de negócios como um business center e equipamento audiovisual. Este hotel ecológico/sustentável oferece opções de restaurantes como um restaurante e bar/lounge. Os hóspedes têm acesso a um serviço de traslado numa distância entre 5 milhas. O estacionamento para hóspedes é de cortesia. A equipe do estabelecimento pode providenciar serviços de concierge, serviços de catering para eventos e serviços para eventos corporativos.As comodidades adicionais do estabelecimento incluem uma academia de ginástica, equipe multilíngue e loja de presentes/banca de jornal.
Quartos.
Os 215 quartos com ar-condicionado no Crowne Plaza Cromwell incluem CD player e jornais de cortesia. As televisões estão equipadas com canais a cabo ou satélite premium e filmes pagos. Todas as acomodações oferecem mesa de escritório e telefones com linha externa direta com secretária eletrônica; chamadas locais gratuitas são oferecidas (restrições podem ser aplicadas). Os quartos fornecem acesso à Internet sem fio. As camas possuem roupa de cama premium. Os banheiros oferecem secadores de cabelo e produtos de toalete de cortesia. As comodidades adicionais incluem cafeteira/bule e ferros/tábuas de passar roupa.Além disso, o serviço de limpeza está disponível diariamente e as comodidades disponíveis quando solicitadas incluem serviços de despertador.
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política do hotel.
Identificação oficial com foto, o número do cartão de crédito ou depósito em dinheiro são necessários na hora do check-in para despesas ocasionais.
Pedidos especiais estão sujeitos a disponibilidade ao fazer o check-in e podem incorrer em taxas adicionais. Tais pedidos não podem ser garantidos.
**Estes equipamentos poderão não estar disponíveis em alguns quartos ou unidades. Alguns equipamentos poderão estar sujeitos a taxas adicionais.
Um estabelecimento Ecológico/Sustentável - Certificação de Primeiros
Este estabelecimento passou por uma autoavaliação, também conhecida como Certificação de Proprietários, de suas práticas de turismo sustentável através do Connecticut Green Lodging, assim se desenvolvendo para compreender seu impacto em uma ou mais das seguintes áreas: meio ambiente, comunidade, herança cultural e economia local. Esta afirmação não foi verificada independentemente por uma Certificação de Intermediários ou de Terceiros.
O Crowne Plaza Cromwell possui um restaurante no local. Serviço de quarto com horário limitado está disponível.
Piscina interna e uma jacuzzi estão presentes no local. Outras instalações recreativas incluem uma academia de ginástica, sauna seca e uma academia de ginástica.
As atividades recreativas listadas abaixo estão disponíveis no local ou nas proximidades; possível cobrança de taxa.
As seguintes taxas e depósitos são cobrados pelo hotel no momento do serviço prestado, ao fazer o check-in ou o check-out.
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política do hotel.
Identificação oficial com foto, o número do cartão de crédito ou depósito em dinheiro são necessários na hora do check-in para despesas ocasionais.
Pedidos especiais estão sujeitos a disponibilidade ao fazer o check-in e podem incorrer em taxas adicionais. Tais pedidos não podem ser garantidos.
"Crown plaza"
Very clean, room was very comfortable. Restaurant was nice..
"Management handled my request promptly"
On my first night, I was assigned a room on the first floor with a glass door to the parking lot. When the trucks started going by at 5:45AM only 20 feet from my bed, I knew I couldn't stay there another night. Though the hotel was full due to refugees from the state-wide electric outages, the manager found my a very nice, quiet room on the 4th floor. […] The top floor is the club level and has bigger bathrooms and a continental breakfast in the lounge but only on weekdays. It's worth booking the 4th floor even without the breakfast. Ler mais
"Bad timing"
The power cuts and bad weather had a negative effect on this hotel - I guess it was short on staff. The place could have been a very acceptable hotelunder any other circumstances. The rooms were assigned to guests late adn after hours of waiting, the hotel was crowded and there was not hot water in the morning, the corridors were noisy with kids running […] up and down, the bar was packed (people waiting for their rooms) and we ended up drinking 3 pints before being served dinner...I guess that was a positive effect after all. Ler mais
Thanks you for staying with us and sharing your concerns. As we were unexpectedly Sold Out with the State of Emergency due to the freak snowstorm (being one of the few places with Power), we had to scramble to make sure we took care of everyone as best as we could. We certainly were not operating under normal circumstances and we are proud of our staff who worked many long hours only to go home to a cold dark house themselves. I'm glad you liked the beer at the bar! We are also currently refreshing our guest room bedding package and installing 32" Flat Screen TV's to bring the hotel up to date. Thanks again for staying with us, we hope you will give us another try in the future under "normal" circumstances.
1 resposta de Crowne Plaza CromwellEste hóspede não deixou qualquer comentário.
Este hóspede não deixou qualquer comentário.
Este hóspede não deixou qualquer comentário.
Este hóspede não deixou qualquer comentário.
"Nice hotel with a heart less manager"
Hotels.com displayed room is for 3 (2 beds) and breakfast buffet included and we thought breakfast for 3. But hotel/property policy was for 2. A heartless manager declined to give breakfast coupon to my 6 years old kid though he said "Daddy no breakfast for me?" He said it is hotels.com's problem and I have to call them and take up the matter with them. […] Oh Lord, a $10 breakfast and manager has no authority to override this? I have a business with 53 people and I know what customer service is and this gentleman was doing his job but in a unprofessional way, maybe he forgot he was in hospitality business and sometime overriding $10 may bring in more business. Thanks to hotels.com CS who resolved this issues by calling the property. Front desk rep at night was able to resolve with hotels.com but a day time manager declined. I will have to say this property is nice though; room needed some work as wall papers are peeling all over. Breakfast was great and staff is nice, except ……. Ler mais
"Clean Hotel & Family/Business Oriented"
This is a great place to take your family, or to have a corporate meeting. The pool area is outstanding, and if you request it early enough, you can get a late check out. We were stuck indoors because of a "Hurricane Warning", but we made the most of the Hotel Experience. Breakfast Buffet was delicious, bacon, eggs, sausage, and several breads and […] pastries. Ler mais
"Excellent hotel stay!"
I've stayed in a lot of hotels over the past few years and this was by far the best. The staff was friendly and helpful, the room was very clean and in a convenient location. I travel to the area 3 to 4 times a year and will definitely be staying here again!
Este hóspede não deixou qualquer comentário.
"Crowne Plaza- Cromwell Ct."
Very friendly and helpful staff. Very nice pool and health club. Rooms are dated however.
Este hóspede não deixou qualquer comentário.
"Good for 1 Night Stays"
Great Location, plenty of food service nearby. Hotel was clean and comfy but needs work to wall papers and carpets. Just a little refurb. Very nice indoor pool in the middle with a small hot tub... Overall B+
"Best pool."
The Pool area was great! It was a nice clean area...and the pool was also clean. The hot tub was hot and spacious. The workout facility had some great equipment to use. The hours of the gym and pool area were very convenient. 5:30 AM - 11:00 PM. The rooms were nice. The King size beds were very comfortable. Ate at the restaurant.....food was good […] and the menu had some great choices.....we only had breakfast there. The showers were very hot. My only complaint would be small bathrooms. Ler mais
"Sounded like summer camp at night"
I spent 3 nights there from Friday through Monday, and there were kids in the room above mine who got back to their room around 1 am and they were singing and partying. It took the staff a while to get there. Other times there were kids running down the hall. The indoor swimming area only amplified the sounds of kids jumping into the pool after midnight […] and then screaming as they ran out. My room was also near a staff lounge or staging area, and they seemed to be going in and out all hours of the night, and slamming the doors. The room also had a noisy in room heat/ac unit-- like those found in motels, not a three star hotel. I quickly figured out why there was a pack on ear plugs on bed when I arrived. Lastly, the charge $2.00 for a cup of self-service coffee in the lobby. Ler mais
Please accept our sincere apology for noise and inconvenience you experienced during your last visit to the Crowne Plaza Cromwell. We work very hard to have all our guests happy but we did not succeed with your stay and we are truly sorry for that. We do have a manager on duty or security officer on at all times who walk the hallway and public space to make sure everything is in order. Unfortunately we did not catch this occurrence before it disturbed you. We will learn from this mistake and make every effort to correct it. If you are ever in the area and decide to give us another chance we would make sure that you enjoy your stay with us.
1 resposta de Crowne Plaza Cromwell"Crowne Plaza"
My recent stay at the Cowne Plaza Cromwell was great. The staff was very friendly and helpful. The rooms were clean and the beds were comfortable. A lot of things to do and see nearby. Would definitely stay there again.
Este hóspede não deixou qualquer comentário.
"Nice week-end"
The room was nice and very clean. The indoor pool area under the dome was great. It was 80 degrees in there when it was 35 outside. Close to some good diner food and the hwy.
GOOD, RECOMMENDED
Este hóspede não deixou qualquer comentário.
"Not what I expected"
After readining other reviews, I thought this Crowne Plaza would be just as good if not better than others with which i have become accustomed to staying at. I was incorrect in this assumption. If you think this hotel was "nice" you must usually frequest a Motel 6 or other overnight venues of this type. Not worth what I paid to stay here. However, […] the staff was nice and the facility was geographically well-suited, although the actual location was similar to staying at a roadside Travelodge (with a gigantic reception hall in front--another wierd quirk of this place). Fine for families because of the pool and probably good for a few nights of business nearby, but I would never stay here as an an "improptu romantic night out reservation" ever again. Ler mais
Thank you for your comments. We do apologize that you did not find our Hotel suitable for your “Romantic night out”. Unfortunately location and exterior are not something we can change so we do try very hard to make that up with friendly and polite staff and we do thank you for recognizing that. If you are ever in the area and this location do work for you, we will be happy to have you again as our guest and serve you as best as we can.
1 resposta de Crowne Plaza Cromwell"was in executive suite"
very nice room large plenty of room and very comfortable beds
Este hóspede não deixou qualquer comentário.
"Amazing!!!"
This hotel was more than I expected! It was amazing and deffinitly plan on going back soon!!!!
Este hóspede não deixou qualquer comentário.
"understaffed, noisy"
The hotel was fully booked at arrival. My room had a noisy air conditioner that rattled all night. An engineering technician came promptly and tried without success to fix it. I asked for another room, not none were available. My room was on the top floor, and the rain on the metal roof was LOUD. The walls were thin, and I could hear the TV in the nexyt […] room, although the guests were considerate later at night. Most of the hotel's parking was in the back, but there was no rear entrance--so it was a long hall in the rain to tow my luggage to the front entrance. There were too few elevators. Even though the hotel was fully booked, there was one overburdened staff person at the front desk doing her best to check in lots of people while juggling multiple phone lines. The small restaurant was overwhelmed at breakfast, and I was seated at a table with dirty dishes. I got no service and left after 10 minutes. No video checkout service. Ler mais
"Small Bathroom"
The only thing I have to say about this hotel is that the bathroom was too small. But everything else was nice. Would stay again.
"Outstanding Hotel for the money"
We were extremely pleased with everything during our current stay. The room was well appointed, the Hotel staff was absolutely wonderful, the food was delicious, the bartender outstanding, and the lobby was inviting and comfortable.
"Nice pool"
Great indoor pool and Jacuzzi which is a nice touch when it's cold outside. They have now installed a huge TV screen in the pool area where you can watch movies while lounging in the hot tub. We stayed here before with our small dog. It's rare to find a nice hotel who allow dogs. Also the beds are comfortable.
"Nice room, BUT...."
I paid for a non-refundable King-size room, but when I entered the room, I found a double size bed instead. I went downstairs to inquire, and was told that King was sold out, so I was given a double rather than no room at all. I pointed out that I had pre-paid ahead of time, but the answer was the same; that they actually did me a favor. I'm a bit disappointed […] all around, but at least it was a nice Hotel... Ler mais
"Outstanding Hotel"
Was very easy to get to. Room was clean, comfortable and efficient.
Este hóspede não deixou qualquer comentário.
"I'll be Back"
A very comfy room and a great indoor pool. The concierge floor was nice for convenient breakfasts and afternoon snacks. It's located close enough to Wesleyan U for convenient visits to see my son. The hotel also takes pets. My dog Stewart was most satisfied.
Este hóspede não deixou qualquer comentário.
"Outstanding Pool and Pool Area"
The pool is large and heated and the area surrounding it is beautiful. Service and accomodations were very satisfying.
"Good"
This hotel is good, family friendly and has all that you need within it. It's location is good, because you can get to major highways very easly.
Este hóspede não deixou qualquer comentário.
"Outstanding pool and atrium and food."
The pool is to die for and the room was exceptionally clean. The food was absolutely delicious and the service exceptional.
"Nice and clean but no coffee in lobby"
No coffee or continental breakfast in lobby, although coffee pot in bathroom. Very disappointed when I went down into lobby for a cup of coffee and there was only a machine you had to pay for.
"Fitness room needs improvement"
I was looking forward to working out in the fitness room. There was no air conditioning the first day, though there was a fan. Only one of the treadmills was working. The second day, the fan was gone and still no air conditioning. None of the treadmills worked. The TV remote for the fitness room was no where to be found. It was a disappointment. The […] hotel was great in every other way. Ler mais
Este hóspede não deixou qualquer comentário.
Este hóspede não deixou qualquer comentário.
"Nice place to stay"
This hotel is a nice place to stay. Bed was just right, room service was expedient, with good food at reasonable prices. Room was clean, hotel was in a good location. Friendly and expedient staff. The only complaint was that our bathroom was very small, with a very narrow door opening. Impossible for 2 people to be in the bathroom at the same time. […] Other than that one small issue, our stay was great. Ler mais
"Bra hotell med lite underhållningsproblem"
Hotellet är ganska fint och definitivt värt tre stjärnor men inte mer! Inredning, renlighet, bekvämlighet och personalens bemötande kan man inte anmärka på däremot så verkade det finnas problem som har att göra med själva byggnaden och underhåll av installationer. Vi hade stora problem med det första rummet som vi hade fått eftersom vi inte hade något […] kallt vatten. Det kom bara het vatten ur båda kranar och duschen. Efter att vi hade ringt till receptionen så fick vi snabbt hjälp med problemmet men nästa dag... samma sak... och dagen efter...igen samma problem. Dag fyra fick vi ett annat rum (och kompensation i form av gratis frukost på avresemorgonen) och där fungerade allting som det skulle men.... det var otroligt fuktigt på rummet, det kändes som sängskläderna var våta, kläder som hängde i lilla hallen blev fuktiga dem också;det kändes ganska konstigt att vara inne på rummet. Annars är rummen stora, sängarna väldigt bekvämma och vi ger ett stort plus för det fina inomhus poolen!!! Barnen trivdes där och vi är trots allt ganska nöjda med det hela. Ler mais
"très bien espaces communs spacieux"
les chambres sont très propres avec de beaux espaces communs, piscine et salle de gym sont très agréables. Un bon Crown Plaza
Os comentários e classificações contidos neste site são as opiniões subjectivas de clientes e fornecedores e não representam nem reflectem a opinião do Hotels.com. Nem o Hotels.com nem as entidades envolvidas no fornecimento do conteúdo dos comentários poderão ser responsabilizados por quaisquer danos que possam resultar do uso destes comentários
