Luxor Hotel and Casino - Las Vegas 36.0973, -115.17305

I stayed in the newer West wing and actually the room was nice, a few water stains here and there but it's not the newest room either so no harm. What was really bad was the bed, all t hree nights I stayed I had a bad night sleep, one night I woke up and thought I was on the floor because it was so hard. I guess I wouldn't complain if the place didn't feel like a really fancy 2 star hotel.

Considering this hotel to be a relatives newer construction with wonderful exterior presentation, we were expecting it to be very well maintained and convenient. Most disappointing was the untidy room, definitely not clean. This was a big turn off Had to walk a mile to get to our room from the elevator Lighting in the room was insufficient Broken plug points

We waited over 20 minutes to get Valet service for our car. Upon Check-In, we were told we would have additional charges to our bill for a Resort Fee. This fee should have been included in the pre-paid reservations. This Hotel is humungous! There is very little staff at the front desks and none to guide you to the correct elevator to get to your room. The elevator ride is scary. Hold on to the rails for safety. It took us 15 minutes to walk to our room. The room was average and NOT what you see on the website. When calling for Room Service we were told it would take 50 minutes to get soup delivered. Of course we declined. We called Valet to retrieve some items left in our car and we were told, we needed to return to the Valet and retrieve them ourselves. We did not receive Maid Service until 8PM the next day. The Concierge never answered the phones. There was a long wait for Taxi service. It was utterly rediculous. I will NEVER stay at the Luxor again. It's unfortunate becuase the location and surrounding amenities were great. But the hotel service itself was horrible.

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great service and food, great location

It’s definitely a party hotel with something going on every night. Awesome atmosphere though!!! They need to improve the air ventilation. My wife has asthma, and she had a difficult time breathing through the casino and hotel due to heavy smokers. The room was clean and comfortable. I would stay again.

It was a comfortable room, at a good price and it had a wonderful view.

What a mistake staying here. I thought it would be fun to try different hotels on the strip.....I guess you get what you pay for. The lobby and downstairs are nice but the room was very outdated. I stayed in a "suite" but there was nothing sweet about it. There were two bags of garbage outside the door upon my arrival and still there when I departed. I can't believe this hotel has almost four stars. I won't be coming back. On a side note I slept well that night.

Loved the lobby bars. The Band was Great!

The Luxor is a very unusual hotel with its pyramid design. The room was above average in size and the beds very comfortable. We stayed on the side facing Mandalay Bay Hotel and it was a beautiful hotel to look at both day and night. The casino area was roomy and not too smoky. There's easy walking access to neighboring hotels along with a raised rail shuttle. A little maintenance could be used in the bathroom where water from the shower caused the wallpaper to peel at the bottom. Also only two bottles of water were provided even though three guests were in the room. I would think the $10.00 "resort fee" could include a bottle for each guest, but they said two was all they would provide. Overall, it was a very enjoyable stay.

We where very surprised how run down the Luxor is. The beds where form the 80's. When we confronted them about it there was no effort what so ever to fix the problem. The beds where so worn out you could hardly even stay in them without rolling out. You would think as much money as they make they would replace mattresses every now and then. And the furniture is very torn up as well. Just overall not what i expected from a SPA Suite at a premier resort in Vegas.

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Overall the hotel was nice and clean, our room was far from everything and the beds were quite uncomfortable. I think for the price they could improve the beds, bedspreads, tv's and views.

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Don't have any major complaints. In our opinion we got what we paid for from hotel. It is no different from it's neighboring counterparts. Only suggestion is we don't recommend the buffet at this hotel; not worth the money. However, we do recommend the cafe, the food is good and price is reasonable.

I love this hotel but they do not freely provide refrigerator and coffee pot. So you sould pay for it. I paid for refrigerator 20$/night. Other than that, I strongly recommend this hotel.

We upgraded to the spa rooms for a whole lot extra and the rooms were tiny, lighting was very dim, fridge wasnt cool enough, carpet was stained. For the money we paid, it was a waste. Maybe the newer tower rooms would have been better than the pyramid spa rooms.

I love the overall look and feel of the hotel.. Felt like I was in Egypt! Access to the neighboring hotels wss a plus! The staff was very helpful and accomodating. Would definitely recommend!

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he hotel over all is very good for the money. It is kind of dated and needs some up grading. The water pressre in the shower is really a joke. But other then that I was very happy with my stay.

The rooms were resonable price on Hotels .com. I'm use to seeing the prices over sky high because of its title, but this time it was reasonable so we had to stay. The rooms were Ok but they need to update all the rooms not just some. The ones that were updated were smaller and they didn't even have new mattresses. Honestly you to want to stay in the older rooms because there bigger and you get more for your money. The restrooms and the beds are the same on the older & remodeled rooms. The area was great and so was the atmosphere. It's also next to great casinos that are walking distance. We ate and enjoyed the entertainment at the Cathouse lounge and there was enough to do without wanting to go anywere eles. Overall rating for all rooms encluding the suite w/whirlpool is a 2, cleaness 4, and entertainment 5. All rooms need to be updated the only thing nice was the restroom. Even there towels were old.

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All rooms say deluxe, even the cheapist room. There is nothing deluxe about it. Yo must pay top dollar to get a real deluxe room.

We had a king size non-smoking room. The room was not cleaned properly. Half eaten candy bar on the counter, dirty towels and used shampoo and soap in the shower. We were on the second floor and could hear the music from the clubs downstairs all night. I would not stay there again.

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This is an excellent hotel. Very clean and the location is very good.

Over very happy with my experience, hotel staff were wonderful..Top notch. No bar i room

People at the Registration desk were very rude.

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There are hidden charges for basic things for examples water which is given free of charge by other hotels or at a minimum amount not USD12.26 as charge by the Luxor. Additionally, I found the counter staff not to be very welcoming,and I well know being an Airline employee for the pasted 17 years having traveled extensively around the world and stayed at numerous hotels worldwide.

There are other hotels on the strip that I have stayed at that was better than this hotel and the other hotel was cheaper when I booked. The sheets where dirty when arrived at the room. I called housekeeping and they said they would replace it. 4 hours later the sheet was never replaced. When contacting customer service manager about this issue I was told that I should have called the front deks about this issue.

good location nice room for the money

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Wonderful time, a very clean room and comfortable bed. Quiet on 27th floor.

For the price of the Room it beat my expectations I had the new wing which was West.

My wife and I went to a covention and booked a room at the Luxor. For the price, the room was much more than we expected. This is not the first time we have had a great experience with Hotels.com.

The shower in my room had a terribly clogged drain and the tv was old and poor quality. There was no proper business desk where I could use my laptop. The casino is fantastic though and the margaritas in the mexican restaurant are superb!

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Definitely worth the weekday rates- weekends can get pretty pricey. Although it is located waaaaay on the south end of the strip, there is plenty to do in the hotel itself, and in the 5 or 6 nearest hotels, as well. Riding up the "inclinator" (the diagonal-moving elevator in the pyramid) is a little nauseating, and I wouldn't recommend it after a night of partying. Although the rooms are located in the same open-air space as the casino and clubs, there was no problem with noise in the room, and the curtains blocked out the light well.

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It had been 10 years since the last time I was at the Luxor. The hallway and guest room I was exposed to on this trip didn't look like any improvements or upkeep had been made to the property since the last time I was there. Admittedly, I selected the hotel because of the "deal" but I still expected a room that wasn't so dark, dreary, musty-smelling, and which had a door with a peephole where you could see who stood on the other side. To their credit, when I complained about the condition of the room and why I was leaving after being there less than 2 hours, the hotel agreed not to charge me for the second day of my reservation. I think they shouldn't be charging anyone to stay there until they renovate the rooms, but I will give them credit for agreeing to refund a portion of my prepaid reservation without any resistance.

needs many improvements

made very welcome had a slight hiccup but this was put right very quickly room was lovely and comfortable and close to everything

would like a safe in the room. mattress was a little to firm.

Luxor is running down fast - at least the pyramid rooms. No where near a 4 star as some sites rate it.