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0800-891-0002Esta chamada é gratuita. Funcionamento: das 8:00 as 24:00 7 dias por semana.
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"Good location, good hotel, except for......."
We stayed at this hotel when our family went to the State Fair. The hotel was well kept overall. We did have 3 issues- 1) the bathroom toilet had not been properly cleaned and 2)the king bed squeaked anytime someone moved... very annoying when a spouse roles over and wakes others up, and 3) the safety lock on the door was falling out of the wall..... The […] staff was pleasant, the breakfast was good and the pool was nice. We liked the quiet location and having nearby restaurants. Leia mais
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"Its okay for the money!"
Overall, the hotel was okay. We had several issues such as the air condition was leaking water in the room and the shower head was stuck on a undesireable position. Additionally, the door to the bathroom would drag on the floor when you opened it. There were few on staff that could help. Lastly, the breakfast was fair (I have had much better). For the […] most part, the hotel was okay and probably worth the price. Leia mais
"outstanding hotel"
My daughter and I had a very enjoyable stay. The breakfast could been a little better but overall everything was wonderful. The beds were very comfortable and the location to all resturates were great and all ponits of interset was great.
"barking dogs"
dogs barking all night. called down three times and nothing was done about it. ended up sleeping in a co-workers room a floor below. contacted the employee at the front desk and they said they couldnt do anything about it, because they had no rooms registered with pets in them. when i asked if they could move me, they said no. at check out i asked if […] the hotel was full last night and the young man told me no they had plenty of rooms. i was not happy. though this location is close to the office i visit in Hilliard, I will stay at the hotel next door. Leia mais
"Needs Inprovement"
The night manager was not friendly. There were no linens for the fold out bed. We also accidently left a big body pillow, which no one seemed to have found.
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"Overpriced and Poor customer Service"
Very small hotel. often staff not at front desk for questions. We were denied extra pillows or extra towels when we needed. Staff did not clean pool area from past day-dirty towels, trash, no clean towels available. Ran out of food for breakfast bar. Overall it was made clear management was concerned about saving money not customer service. My worst […] hotel experience in some time. Leia mais
"most comfortable hotel rooms"
This hotel was great.The cleanliness was great,the most comfortable bed i have ever slept in in a hotel and the sleeper sofa was just as comfortable that also never has happen before.the staff was great at check in and check out but finding them any other time was difficult.we stayed here and visited the columbus zoo and stayed here on our way to kings […] island this hotel put the one at kings island to shame as far as comfort and cleanliness. Leia mais
"Good experience"
We had a pleasant stay. The hotel was nice & in a great location. It seemed to me that they were under-staffed. On several occasions, there was no one to be seen behind the desk.
"Great hotel for the money"
The staff was terrific, the hotel was very clean and attractive. We had two queen beds and a fold out queen sofa bed. Everyone agreed that the room was spacious, comfortable and very, very quiet! I'd definitely stay there again!
"Enjoyable stay"
Had no problems at all in our stay at this hotel. It was clean and comfortable. All employees were friendly. Room was clean, pool area nice, breakfast good. I would recommend this hotel. Good location near shopping and not far from the city.
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"Night Manager"
Kinda out of it. Everything else was good. The Day manager took care of everything.
"Very Pleased"
I stayed there for two nights for the Rock on the Range Concert. It was very accomodating with restaraunts within walking distance and stores very close too. I was pleased with the size and comfort of the rooms and everything was very clean. I would definately stay here again next year!
"Great accommodations"
The hotel room met and exceeded out expectations. The room we had was clean, comfortable with a refrigerator and coffee bar. The only thing that would have made it better would have been a friendly face at the desk. Probably the desk staff was busy doing something but it is always good to have the front desk covered with staff. We will stay here again […] for sure! Leia mais
"exceptional comfort"
I was very happy with my stay at this hotel. The room was so nice and the bed so comfortable, I wish I could've spent more time there. I would HIGHLY recommend this hotel to anyone looking for an exceptional stay
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"great!"
We have now stayed at this property 3 times and had great experiences each time. We will definitely stay there again!
"OUTSTANDING!!!"
Wow! We were very impressed with this hotel and will definately stay there in the future when we are in that area.
"Clean and comfortable"
Nice size rooms, clean and comfortable beds, easy access to the highway but not noisy at all.
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"Great Hotel for the Money"
I tend to be picky about bathrooms and beds - both were wonderful. Ultra comfy beds and immaculate bathrooms. Morning breakfast carried us well past lunch - eggs, sausage, waffles, yogurt, danish, bagels, fruit, juice and coffee that tasted like Cofee instead of dishwater. The pool was rather small - and at only 4' more like a splashing pool rather […] than a swimming pool, but we were satisfied that it tuckered out the kids. Location was excellent - 1/2 way between Columbus Zoo and COSI - and there was a wonderful Hometown Buffet that worked for us at dinnertime. Lots of other family restaurants in the area as well. Really couldn't find anything to complain about - but to get really picky, there was only one 3-drawer dresser in the 2 queen suite which sleeps 6. Luckily we were only there for 2 days and lived out of our suitcases. Otherwise - extremely well rounded, excellent value for the money and we will happily stay here again on our next trip to Columbus in August. Leia mais
"Clean Hotel, But Some Issues Existed"
The hotel was clean, but the door was hard to shut and one of the lamps in the room sparked as I getting ready for bed.
"Outstanding Hotel"
Very Outstanding Hotel for the money. The room was very large, and it was located around restaurants, malls, etc. The continental breakfast was very good, and had alot of selections in which to choose from. Our family enjoyed the pool and hot tub.
"Great for a family"
We recently spent 4 nights at the Comfort Suites in Hilliard. The location of this hotel is great, we were within 15 minutes of the Columbus Zoo and the COSI center. We also were about an hour away from the Prime Outlet Shopping Mall and within 15 minutes of the city of Columbus. The hotel staff was great and the pool area was wonderful, we had no problems […] with the condition of the pool or the hot tub. There were usually no towels on the shelf but we got in a habit of bringing our own or asking at the front desk. The breakfast consisted of eggs,sausage or ham, cereals, yogurt, make your own belgian waffle, fruits and a variety of pastries. My husband I had were traveling with 3 children (9, 5, 11m) and this hotel was great for our family. There is ALOT of shopping in the general area and many many places to eat. We ate at the Hamburger Paradise and that was a great place to eat also. There is only one thing I would change, the overall hotel was a little hot pretty much all the time (April) so we had to keep our room pretty cool to keep the heat at bay. The pool area stayed around 110 degrees but it didn't bother me unless I was just sitting there instead of swimming. The beds are extremely comfortable and we had 2 Queen beds and a sofa bed and a total of 10 pillows. They do not scrimp with the small details. Our room was cleaned each morning as we had breakfast. The fruit and juice were out in the lobby/dining room all day, so that helped with having to refill my 11 month olds bottle. We had free computer access in the lobby and complimentary paper each morning. The staff was great and very friendly, I highly recommend his hotel if you want to be within a short distance of the Zoo or COSI. Also check out the Book Loft in Downtown Columbus on 3rd Ave, that was a great experience! Leia mais
"It's OK"
Hotel is supposed to be Smoke Free completely however our room smelled a lot like stale smoke. We got there late and left early so I can't judge too much more than the beds and shower. I am hoping it was a neighboring room and not the front desk that called us and told us we were waking everyone up when my kids were talking in the morning. Couldn't […] do much about that. I will give them credit that the buffet in the morning was incredible! Sausage, eggs, cereal, donus, make your own waffles, coffee, milk, etc... Leia mais
"I Will Go Back"
Great hotel for the money. Greatly exceeds others hotels in this price range.
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"Great Hotel"
Really liked this hotel. Very comfy beds with lots of pillows. Also very good breakfast! Would definitely stay here again!
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"Great Hotel!!!"
The room was very clean and large, very comfortable beds and bedding. It was the first time I have stayed in a hotel in a long time that I didn't question the cleanliness. The price for the room was great, will always try to find this hotel when traveling!!!
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"A little small for the amount they charged."
The so called "Suite" was rather small for the amount charged, in the decription of the room it said in Bedroom and in living room area, they made it sound like it was seperate rooms but it was pretty small and all one room, the seperation of the rooms was a half a wall between the bed and the small love seat. There was a coffee pot but they didn't […] put anything in the room to make the coffee. It was ok, but I could have paid a little less for a regular hotel room somewhere else and had a bigger room. Leia mais
"Always a pleasure"
I've stayed at this hotel multiple times over many years (I used to live right down the road), and have always been extremely satisfied with the quality and the service. The pool is nice, generally not busy, and open an hour later for adults than children, so getting a leisurely swim in is always a possibility. The rooms are spacious, comfortable, and […] they're lucky I didn't swipe some pillows :) The hotel is also located almost right off of the outer belt I-270, so traveling around Columbus is a breeze. The area surround has, unfortunately, fallen into a bit of a rough patch, but there's still a wide variety of eating establishments, and a movie theatre right aross the road (and a big mall right down the next exit!). I highly recommend this hotel to anyone looking for a quiet, relaxing, albeit fun evening while staying in good ol' C-Bus! Leia mais
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