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Hotel was great. Hotels.com booked us a smoking room with king bed even though I reserved a non- smoking room with double beds. The hotel was completely booked but when hotels.com kept hanging up on us and was no help the hotel manager worked out a non-smoking room like we reserved. The hotel took way better care of us than hotels.com.
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"We had family in the hospital and it was nice"
Our brother and sister in law were delivering a baby so it was great to have someplace to wait it out in style. The babies loved swimming while we were waiting for her to call us over to view the baby. Great reception, great breakfast. The beds are small for queens, I think they are more like a big twin, but they were comfortable enough. Would stay […] again. Leia mais
"Embassy Suites in Kansas City"
Hotel was wonderful, very accommodating.
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"Embassy Suites Country Club Plaza"
I thought it was a little dirty. Breakfast was cold and coffee out of a machine that was horrible. The bar did not have enough staff to acomadate how busy it was.
"Embassy Suites West Port KC"
I will not recommend these rooms to any one else. As we were never notified about all the addtional costs. With hotel taxes, parking and room up grades. Also Shuttle service was slow.
"Everything was great except..."
I really enjoyed the hotel atmosphere and the room. Everyone was very friendly. The only complaints I have were the elevators moved slowly and we had to pay for parking. I have stayed in this hotel before and the parking used to be complimentary. In addition the parking lot was full and they told us to park in a nearby hospitals parking lot after I […] had already paid them to park in their lot. Leia mais
Just a short 5 minute walk to the Plaza, so great location if your intent is to do some shopping/dining. The hotel was fairly full during our stay, and thus a bit noisy. I think for the size of the hotel the pool is a bit undersized.
"great with exception of bathroom location"
The bathroom is different than any other embassy suites I have stayed at. It is in the bedroom with just toilet and shower private while the sinks are in the actual bedroom. Makes it difficult to get ready if others want to be uninterrupted
"Embassy Suites Plaza - KC"
We were in KC for the Big 12 tournament. We both got sick from the breakfast. The were not willing to use their van to shuttle people to the games (an extra mile or two from their "zone") and in spite of all the basketball fans coming to breakfast late, they closed the buffet and drained the coffee at 9:00. The jacuzzi didn't work in the pool either. […] Overall the worst Embassy Suites i've ever stayed in Leia mais
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"Nice hotel... need to fix the hot water"
I love staying at this place, it's convenient to my client sites, comfortable, the food is good, the pool(s) are very nice... only one complaint: HOT WATER... seems their hot water pumps don't work very well... the shower goes from hot to luke warm to cold, then back to hot and the cycle repeats... definitely need to fix the hot water regulators!
"The Embassy near the Plaza in Kansas City"
What a great place to stay! The staff was kind, the rooms were clean, and the breakfast the next morning was superb! I would definitely recommend this hotel to anyone who is thinking about heading to KC
"Embassy Suites Kansas City-Plaza"
Free breakfast and service was excellent!!! Close to but not easy walking distance to the Plaza. Liked the underground parking. Big indoor pool. Would stay again on my next visit to KC.
"Kid Rock Concert"
This was a great place to stay - Happy Hour started the evening off right! Breakfast Buffet - was outstanding. Only complaint were the ambulances with their sirens on that went to the hospital during the night - BIt annoying!
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"MY stay at the Embassy Suites"
A friend and I were attending a conference in Kansas City and we decided that we wanted to stay at a nice hotel. After careful research and reading the reviews, I selected the Embassy Suites. We got there about 4 hours before the posted check-in time. Our early arrival did not cause a problem because they were able to get us right in our suite. So this […] enabled us to freshen up and relax before it was time to go to the conference. The hotel also offered a shuttle service that was an excellent perk. The driver was nice enough to point out areas of interest to us. The complimentary breakfast was wonderful. We truly intend on booking future stays at the Embassy Suites again. Leia mais
"Embassy Suites KC between Westport and Plaza"
We had a really great time on our little one-night staycation! The kids didn't want to leave the pool, it was nice and warm (even for our 3 year old). Cocktail hour and made-to-order breakfast buffet were definitely a bonus! Long lines for both, so be prepared and/or come early or ask when less busy times are. Keep in mind that this hotel is in an old […] building, so everything is not new and shiny, but rather has a nostalgic feel to it. Even though it was old, it was well cleaned and tidy. Elevators were slow and often crowded - higher floors had better luck catching a down elevator than middle floors. We were on the top (12th) floor, so we had few problems with the elevator being full, it just took a little while to get one down - esp during morning checkout. The hotel was busy, but room felt quiet. Every staff member we interacted with was a class act. Thanks a bunch, Embassy Suites! Leia mais
"Very near great shopping and restaurants"
All in all we were impressed. The hotel is near (a long walk but possible) to shopping and restaurants, it's a very nice area. Our room was very nice and comfortable. The pool was small but the kids enjoyed it. The only real "hassle" was breakfast. It was very busy so I would recommend going right when it starts or waiting about an hour. It was chaos. […] But, I would definitely stay here again and would have no problems reommending this hotel to others. Leia mais
"Girls Weekend Getaway"
My 75 year old mother and I took the Amtrak to KC and stayed at this fabulous hotel. My daughter drove down from Truman State, and we had a girls getaway. This hotel has everything you need from morning to night. Awesome breakfast, large selection of food choices for everyone. The hotel shuttle took us to Crown Center, then Country Club Plaza. The driver […] drove us through Westport area to show us various eating establishments for our evening meal. The evening happy hour is a fun wind down in the beautiful atrium lobby. We will stay here every time we travel to Kansas City! Leia mais
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"medical stay"
I had out-patient surgery and needed to rest until my post op appt the next morning. with one bathroom in the sleeping area, I didn't get much rest for the interruptions in the bathroom. room smaller than expected for a suite. seemed to be clean. breakfast was good
"Embassy Suites at The Plaza"
Great price for the location and great stay!! We enjoyed it very much! Close enough to The Plaza, very friendly staff (especially Craig, the shuttle driver) and very nice hotel!!
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"Friendly"
The hotel staff was, without exception, freindly and accomodating. It was Thanksgiving so one might think that had something to do with it, but I don't think so. They're just good folk. When you go, talk to the breakfast staff; they will smile and wish you a good morning.
"fun in kansas city"
my daughter, her two children and i met in kansas city for the weekend. We were able to relax, use the awsome swimming pool, eat great breakfasts, and then do sight seeing in the area. It was lots of fun, and we will plan on doing it again!! The area around the hotel ihas a lot to offer, the hallmark visitor center, and crown center were easy to find, […] the staff were helpful with directions to grocery stores etc. Thanks Donna B Leia mais
"Embassy Suites Stay"
The hotel is very nice with nice service, the only problem was that the room was out dated and only one very small bathroom. The Cattleman's bar and grill is an excellent choice, the food was better than the Cheesecake factory. We had the 12 oz sirloin and it was to die for! The breakfast, made to order omlette along with many other sides was very good […] too. Leia mais
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"Embassy Suites Kansas City is close to everything"
Great location just two blocks from Main St., which will get you to the convention center, Crown Center, Country Club Plaza and more. Close to lots of shopping and dining options. Parking is a bit limited so ask about overflow parking in case the garage or lot is full.
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"Average hotel"
This hotel is average. It is located 2 blocks from the dilapidated Westport area, and 2 blocks from the upscale Plaza area. Bathroom was tiny, and sink and vanity are actually located outside the bathroom. Rooms are avery dark, and a/c fan very loud. $10 per day for internet is ridiculous in a business hotel. On the upside, the breakfast was great, […] and all teh staff I encountered were very nice. Leia mais
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"Embassy Suites at the Plaza Kansas City, MO"
I was overall generally pleased. The location was very convenient and the hotel staff was very accomodating.
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"Best place to stay"
Beautiful! Had a great time . Kids loved the pool ! Very nice room!
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"The Hotel Embassy Suites in Kansas City, Mo."
The rates were good at Embassy Suites. The breakfast that was served was delicious including the omelet made by Big Dave. The front desk clerk, Nathan, was very helpful. The hotel was within walking distance to the Country Club Plaza but also had a free shuttle to & from the hotel if you didn't want to walk. The manager's reception in the afternoon […] was very inviting with all of the free cocktails. Leia mais
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"Service was great!"
The staff were so welcoming and helpful. We were always greeted upon our return. When we asked about the restaurants, area, things to see and routes to get there, we always got accurate and helpful information, with a smile!
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"Our stay at Embassy Suites"
It was wonderful... it was a last hurrah short summer vacation for our children and us. With 4 teenagers the free bkfst was financially welcome, enough options to keep everyone happy, and enough food!
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Very nice hotel. Great location. Wonderfully comfortable bed. Very busy at breakfast.
"Embassy Suites"
Clean, comfortable, good rates for a family (teenage boys) especially when it includes all you can eat breakfast buffet.
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