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0800-891-0002Esta chamada é gratuita. Funcionamento: das 8:00 as 24:00 7 dias por semana.
Acumule 10 noites e receba 1 grátis*!
"Good hotel - but restaurant pricey"
The hotels was very nice, rooms very nice and all was as expected. However, the restaurant is rather pricey for what is serves (if it isn't rented out for a private party).
"Convenience of hotel"
Hotel was located downtown, so it was easy to walk to the mall and take a tour of the city. Breakfast buffet was disappointing.
"Great for a stay with a pet"
I live in Norfolk and I stayed at the hotel for two nights as I had a rodent problem in my home. I arrived with my 50lb Foxhound and was welcomed by the receptionist who checked me in. We had a lovely room on the 2nd floor which was very convenient for bringing the dog out for a break. I was very happy with the quality and comfort of the room and delighted […] that there was a hotel of this standard that welcomes pets. Leia mais
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"norfolk waterfront"
Hotel has best location in city if you are downtown with an easy in/easy out parking arrangement.
Hotel was great. Location was perfect. Centrally located near all scenic attractions. The off-site parking was much to be desired. You have to park in the adjacent buildiing then walk to the hotel.
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"Great Place to stay!!!"
Best hotel in Norfolk/ VA Beach area!
only thing i didnt like was the parking you had to walk to far from the hotel and after i pay for my room the parking should be on them
"One of the worst hotel i have stayed at."
Location is good, but service and room facilities i would say better than motel less than a Inn.
"its all great"
you need to be there to experiance the stay there i wish to come back.
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The front office people were rude, and not accommodating
"Good Location!! -- Poor Sound Insulation"
Read all reviews before making your reservation decision. I can confirm that all reviews prior to our stay on 8/13/2010 are accurate, especially about the top of entrance door (Room# 642) having a one inch opening gap. But once I noticed and alerted the front desk, they moved us to the next room over. Noise is a big problem at this Hotel with slamming […] doors and noisy, inconsiderate, and disrespectful neighbors partying into the night. Our first night, there was someone keeping kids in their room while the parents were out on the town. The kids romped and played until 2:00 am and when the parents came to pick them up, they laughed and talked loudly in the hallway as if it were the middle of the day. It finally quited down around 3:00 am. The rest of our stay was very nice and enjoyable so it just depends on the type neighbors you have at any Hotel. Location is perfect and the parking garage is right next door. Beautiful view of the harbor and easy access to Waterside and surrounding attractions. I must agree with other reviews about rooms not having microwaves, refrigerators, and the expense for internet service. Aside from all this, we would stay at the Sheraton again, but with earplugs during the night. Leia mais
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nice rooms, good central location, and rooms were nice only issue was had to pay additional fee for parking and for internet
"Not the Best Option for an OverNIGHT Stay"
Lots of talk and activity in the hallways outside of the room. We were supposed to get a view of the river but got a view of downtown instead. Mediocre service at the desk. Greatest negative was having to park over a block away in a dimly lit parking garage and walk a return path to the hotel with very little light along the way. No one offered to send […] someone to escort us back under such unsafe conditions. Leia mais
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"Sheraton"
We booked a king room with a harbour view and were allocated a double room which was woeful. We had a glimpse of harbour and the room was dark and gloomy. Our view was mostly of a rooftop complete with a pair of boxers, a beer bottle, broken glass and cigarette buts. Plus the window was filthy - maybe not a dad thing given the view. We went to request […] a room change and were lucky that a yonger bloke who didn't want to share a king bed with his brother said he would swop. We then had a lovely room. bright and sunny overlooking the harbour. Whether the staff would have moved us without his offer we don't know. Good hotel and very clean and comfy - but make sure you ask for a room on one of the higher floors! Leia mais
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"The Sheraton Hotel in Norfolk, Va"
The Sheraton Hotel in Norfolk Waterside, VA was great place to stay. We went to the jazz festival at Waterside Festival Park which was a very short walk from the hotel. The food in the resturant was great.
"Sheraton Waterfront Norfolk - way past its prime"
This was a very disappointing stay at a Sheraton: - Valet parking ($22/day) versus having to walk a long way to self parking ($12/day) - Food in the hotel restaurant was exceptionally bad - Hotel is not well kept (worn furniture even in the lobby, overall cleanliness and smell) - Walls don't allow for seeing your neighbors, but you can hear pretty much […] everything going on next door or in the hallway - Staff was not interested in making this a more pleasant experience Not a recommended place! Leia mais
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"Downtown waterfront Norfolk"
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"Great Design"
I really loved the design of the rooms. The nautical themes are discrete and very well put together. I've eaten at the restaurant and it's not good. The traveler I had with me said the breakfast buffet was the worst ever. I didn't like that there was no fridge or microwave. The rooms are getting a little run down. I had artwork missing in my room. The […] bay side view is great. I am very much in LOVE with the Sheraton beds. Excellent sleep. The customer service was great. I really do not like having to pay an extra 12 dollars a day for parking. Leia mais
"July 4, 2010 Weekend"
Hotel is very nice and conveniently located for access to points of interest. valet parking $22.00 per night or $12.00 for self garage. Garage about a city block away. Restaurant sunday buffet was good. long lines for omelette maker (1 maker and he only could make 1 omelette at a time). rooms comfortable. Valet was sometimes very slow. long lines at […] check in but it was a busy weekend. nice outdoor pool. most other hotels in area had indoor: what's the point when it's summer!!? Leia mais
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"Sheraton Norfolk"
Next door to us the people were having a party. At. 11:00PM we went downstairs to complain about the noise. The desk told us to call if the noise continued and they would send security. At 12:30AM, we called and the desk didn't answer the phone. We had to go down to the desk after that to complain.
"sheraton waterside"
weekend stay for a wedding, the location was key in selecting this hotel, but the attentiveness of the staff was good. Greeted by the valet promptly and given info and baggage help. check-in was smooth no lines only an ID and credit card and two minutes. room was clean and had a nice view of the harbor. everything in the room worked, except missing […] remote for the bose radio. The hotel restaurant was bright and cheery but not overly lavish. Food was good but slightly pricey as you might expect in a hotel setting. Service was excellent and friendly. checkout was simple on the television menu channel. Overall a very good stay. Leia mais
"Loud with remote parking"
I was disappointed in this hotel. The self-parking is a very long walk, especially if you have luggage. The valet parking is easy, but costs $10 more per night. The valet parking was more than $20 and the self was more than $10, per night. There is no continental breakfast and no free wireless internet. The worst aspect was the loud noise. The walls […] are so thin that you can hear doors slamming all night, people talking in the hall, and your neighbors alarm going off. I was kept awake for several hours on a Sunday night due to the noise. The room service charges are insane. For an $8 small pizza, my bill was $14 because of the delivery charges, automatic 22% gratuity, and tax. The did have computers in the lobby for use and there was no charge to print. The hotels.com price was half the price quoted when I called the hotel directly. Thanks Hotels.com. Leia mais
Great location; rooms are clean and comfortable; great hotel for the price
"Nice In Name Only, Cleanliness Is Sub Par"
Parking fees of $XX valet and $XX per day were not advertised. Room service did not get my breakfast order correct twice during my stay. My bedding was not change 3 times which was evident from my daughters strawberry stains from breakfast, torn newpaper between the sheet and passion stains. There was no facial soap and once the body soap was not replaced. […] Internet service is near ten dollars per connection in your room. There was no fridge or microwave. Not recommended for the price. Leia mais
"We loved it"
I loved this hotel. It was everything I imagined and more. My fiance and I went to Norfolk for our anniversary and we were going on the Spirit of Norfolk dinner cruise which was absolutley wonderful by the way. When we got there a parking attendant met us out front to see if we wanted valet or self-parking. He was very nice and curtious. We self-parked […] and walked to the hotel which was not even a minute away. The hotel was within walking distnace to the cruise ship and great dining was too. We checked in and the lady at the desk was very nice and professiolnal, smiley and just pleasant. They don't have a bell hop service but that was just fine because we were just fascinated with the hotel itself. The staff we came across were just awsome. The room, was clean (non-smoking), spacious, the bed was very comfortable and the pillows, I wanted to bring back with me. The covers were kind of hot but that was just because there was a comforter and a blanket under it too. The view was great. We didn't stay for the continnental breakfast but will next time because we are certainly staying there again next month when we go for Father's Day. We don't stay in hotels much but I will make an excuse go out of town just to stay at the Sheraton. Walking into this place felt unreal it was so nice. If you are lookinf for a nice, afordable, comfortable, clean, and I forgot that the temperatures were perfect. I had no complaints about this hotel. The only thing was that they did ask for a deposit for use of internet in the room or movies but you get it back if you don't use it. Oh and they had a wi-fi lounge in the lobby that was free. We felt so big shot here and our stay was absolutely the best. I'm still bragging about it. I recommend it 1 million percent. You won't regret it!!!!! Leia mais
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"Great room for the money"
The hotel staff at the front desk were very accomodating and went out of their way to find a room that we could check in early, which really helped out with our plans that day. The only negative would be the boom-boom-boom noise we heard from the music either downstairs or next door, not sure which. Went on until 12:30a. That and the guests talking […] outside in the halls were the only downfalls, but that could happen anywhere. Overall, very pleased with our stay. Leia mais
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