Toronto Don Valley Hotel and Suites - Toronto

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We arrived at the hotel after a long 8 hour drive...we removed all of our luggage from the car my friend placed our luggage on the luggage cart and wheeled while I checked in... when he came to meet me at the front desk...that's when we were told to go back outside to carry our lugge through the back entrance because the ramp was in the back of the […] hotel (strick 1)...when we finally arrived in our hotel room the heating system was out dated and there were no refridgerators in the room I couldnt believe it we had to put our food outside to keep them cool(strike 2)... and last but not least our toilet was backed up the first night we maintenance came in and supposedly first it and after 2 flushs later was backed up again (strick 3)...we ended up moving into a new room 5 doors down with all the same problems minus the toilet issue. Hotel needs serious renovations! HIghly doubt if we will be staying there again... Leia mais

I found the reception area & staff very cold & unfriendly, not welcoming....but the price was good, room was clean & quiet and location suited our purpose.... Horrible restaurant.

We have stayed at this hotel for the past 3 Christmases as it is very close to the Don Valley and one exit away from the family we are visiting, so we can't beat the location. It is getting a bit rundown and warn. We had to move the bed to find a plug and it was clear by the amount of dust and used condom wrapper (ugh!) that no one had cleaned behind […] it in a long time. Overall however, you can't beat the location for the cost. Leia mais

Rooms were very clean and included everything one would expect when on the road for an extended period Did not hear a sound throughout the 4 nites we stayed. Free internet, ease of indoor self parking (appreciated in the winter months), friendly and efficient staff, easy access off the 401 yet far enough away not to be caught in the traffic, complete […] workout facilities, well maintained/attractive pool and great price make this a no-brainer. Leia mais

Nice place. Kinda old but nice. Would stay again. Did not like the fact that they charge for parking. The hotel is not in downtown Toronto. Thought that was wrong.

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This hotel is close to the DVP and once that you have learned to take Eglington to get there you arrive with no problem. The ramp to roll up the suitcases is convenient. Risha ,at the main lobby desk is very friendly and always smiling. There is a restaurant at the end of the main lobby area where we had a Christmas brunch. There is an indoor and outdoor […] pool. The rooms are spacious and the washroom is large enough to move around in . Very easy to get to Riverdale Ave. which was my destination. Leia mais

A quick stay at this establishment was not enough. Although a little difficult to find, the staff on the phone were more than helpful to point us to the right direction. For the centre of toronto and easy access to many spots, this was definately a great hotel for the price we paid. The bathroom floors were heated, the toilettries were lovely. Next […] time we stay in Toronto, i will definately look for this hotel again. Leia mais

The hotel was neat, clean, convenient and the staff were very helpful, courteous and professional. There was plenty of parking and being able to eat in the hotel saved us having to look for restaurants. Overall, good accommodation. I expect we'll be staying with you on future trips to Toronto.

Hotel was great , we took bus to subway then down to hockey game . Easy!! And only cost $6 . Hotel .com got the job done for me! Bar in hotel wa great for a nitecap too!! Good wings!!!! Cheers

This place is listed on their web site with the wrong street address and it does not have adequate signs to show the way because it is not easily seen from the main road. The underground parking is very difficult to get to from inside the hotel and did not feel like a safe place to be. The price was excellent for the quality and size of the room. Breakfast […] buffet was good but not cheap but $5.00 each off your breakfast for not having housekeeping clean the room was a great idea. Hotel bar-restaurant was very good. Indoor swimming pool looks very nice but did not try it. There are change rooms but I would take a bath robe and sandals if I went back. Parking is extra but reasonable . Leia mais

Not pleased that we were not told in advance that there would be an additional charge plus tax in parking fees per night

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When we arrived, the hotel staff were pleasant. Our room heater was not working and they responded immediately. This hotel has bus stations right outside leading to subway. We enjoyed the noon checkout time. We did not feel rushed at all. Close to Sunnybrook Hospital. We will use this hotel again.

Nice hotel, very economical. Good location but confusing at first to get to because the address is Eglinton Ave, but the entrance to hotel is off a side street. Would stay there again!

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I was looking for a place to sleep for two night and it had to be reasonable price. Hotel itself needs renovation, but it was clean and quite. Would go again if I have to stay in Toronto on my own. Parking had to be paid at place for $12.00 per night.

NICE...clean,,,,affordable ...great pool and room,,restaurant is yummy too

Dated facility some issues with front line registration staff - unprofessional and not customer service focused. Furniture is older lampshades are discoloured and in need of repair. Wahsrooms could be cleaner. TV's are old and the selection of channels are basic.

The pool, whirl pool and sauna were just wonderful. The temperature of the pool water was absolutely delicious. Our two year old grand-daughter could stay in the water a little longer because of the warm temperature. It was most inviting. Disappointed about the parking costs!! It would have been nice to have a fridge and a safe in the unit. The tube […] tv is out of date and the reception and channel choices were poor. It would have been nice to have medical rates. Change your address..... it took us an hour in rush hour traffic to finally locate the hotel that is on Wynford Drive and not Eglington. How very annoying. Leia mais

DON'T eat breakfast at this hotel go to tim hortons down the street or don't eat trust me . Nice gym setup downstairs the hotel is in the middle of no where. However there is a KEG restraurant less than 10 minutes away. The hotel was a good price for what you paid for but about 20km away from downtown toronto with traffic add about 15-20 minutes to […] your trip Leia mais

We had a great stay. Only used it to sleep but so enjoyed the wooded lot out our patio door and the friendly service. Super location too!

Perhaps it was the late hour of my arrival (10 pm) but the desk clerk could barely be bothered to check me in, tell me where my room was or anything else. The hotel is in a sad state of repair. $13 to overnight park in a suburban neighbourhood seems steep. If I hadn't been to this hotel years before I probably couldn't have found it. Once inside, […] the reception desk is poorly indicated. The room was clean and quiet so if you want a cheaper alternative, a satisfactory room and bed, and don't expect any service or nice common areas this place will do. Leia mais

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I am totally angry that I was billed by you and by the hotel ( double billing ). I am going to complain to my credit card provider tomorrow.

Everything was great!

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Hotel did not come out to be cheaper than other hotels once the parking fees were included in overall price. The fact that one has to pay for parking on top of room charge makes this hotel too costly for what you get.

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It took 3 times to get a room that didn't stink! I ordered a fridge and microwave and it never came. After asking several times i was told they were all given out to other rooms 2 nights prior. I reminded them I ordered mine 2 weeks prior they said they it was first come first serve. There is no elevator except for a keyed wheelchair one, which they […] refused us to use to go to the large ballroom on the lower level - many stairs. My knee was in pain by the end of the conference. They are understaffed i the cafe and so food takes forever. I would not recommend this hotel, it sucks big time!!! Leia mais

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When I went to this hotel around 9:40pm,the receptionist cannt find my information for over 40 min. finally,she got it,but not any double beds room left.she gave me a key for one king bed room,and add a temporary bed.so it was really a bad reservation for this hotel.

Coming south off Don Valley Parkway, I found the hotel very difficult to find. The map provided on the website was not detailed enough to show the complex turns required to get to the hotel. Would have been helpful to know to turn off at Wynford Dr instead of Eglinton.

no parking

This Hotel had better days. Altought the rooms were OK. The breakfast restaurant was basic and the staff happy to see you leave. The inside pool and hot tub was so so. The room patio door need isolation (noise and wind) and the corridor carpet need refresh.

Not a bad hotel, but not very clean. The rooms needed updating. It was close to the city center which was I needed to be able to conduct business efficiently. I would recommend it if it were cheaper. For the price the quality should have been greatere.

I booked a single "king-size" bedroom but they gave me double bedroom instead .. I informed the reception employee and showed her that my booking is for single bedroom not double but she refused to change the room due to unavailability. Location: it's far away from Eglinton subway station .. It'll cost $15 dollars in taxi to go the station and if you […] want to take the bus it's $3 and takes usually more than 15 minutes to reach the subway station .. The usual waiting time for the bus is around 5-10 minutes .. So it takes 20-25 minutes total to the subway station Leia mais

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A good, clean place to stay and close to Sunnyside Hospital where my husband had surgery. A little hard to find as the address is Eginton but the entrance is not on Eglinton, nor can you see it from there. Also disappointed that the hotel did not provide room service or a restaurant where we could get breakfast in the morning. Otherwise I would rec […] ommend Leia mais

A wonderful oasis, tucked up on a hill. Look for the hotel sign on Wynford Drive exit. You can be as active as you want, swimming, walking, exercise room or the quiet bar area. Good food, good service. Shopping and restaurants in the surrounding area are about 5 km. east of the hotel.

when i arrived they could not find my reservation, as it turned out because they had spelled my name wrong., My companion and I had asked for 2 beds and were given 1 king sized, not once, but twice. When a male employee brought up keys to another room he blamed the mistake on the women. I was assured the internet was available, but when I tried to get […] on I wasn't allowed. When i phoned down to find out why the same male told me to bring my computer down to the desk. When I got down there, one of the females told me she could have told me over the phone how to fix it. There was supposed to be an indoor pool and whirlpool. The pool was under construction and when I went down to investigate the whirlpool, the door into that part closed after me and wouldn't reopen to let me out. I had to phone up and have someone come and open the door. Other than that... Leia mais

I am a light sleeper and for someone like that this Hotel is not the place to stay. I heard people yelling out in the hallways, banging on doors and partying all night long. I had a very restless night and would not stay there again.

The hotel is good as far as clealiness and comfort of the rooms are concerned. the staff was friendly and helpful. The negative thing is the location. It takes almost one hour to get to the downtown during the traffic hours. The other thing is that there is hardly a place to eat and the breakfast is not included. there are a very few restaurants within […] walking distance. If you just want to stay overnight then i would recommend it. But there are downtown hotels which offer a free breakfast for the same price if you book in advance Leia mais

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Quick check-in, close to highway. Decent price but room still had bad cigarette smell.

Hotel was 'tired' and in dire need of a make -over. Door to balcony could not lock. Not worth the price